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Arsenal’s Emirates Stadium soon to be cashless

English Premier League club Arsenal have announced that the Emirates Stadium will go completely cashless from 1st of March 2020.

The move has come following research into how fans use common facilities and how they pay for various items, including bars, restaurants, kiosks, programme sellers and retail outlets.

The change is intended to improve a fan’s match day experience and overall efficiency at the 60,000-seat venue, with all previously mentioned outlets only accepting card payments in the near future.

Previously, the stadium had been cashless just for match days, but will also apply to non-match day events and venue hire.

It would only be places outside Emirates Stadium that will continue to accept cash, including retail stores, programme sellers and catering kiosk Chapman’s.

Arsenal have based their decision on extensive research that takes into consideration supporters’ habits, the overall match day experience, and other cashless venues across the UK.

“Ninety-three per cent of our stadium transactions are currently made via card payment,” said Tom McCann, Arsenal’s Venue Director.

“By moving to a fully cashless operation, our fans can expect to experience increased speed and shorter queue times at our bars and kiosks.

“Over the forthcoming match days and events, we will promote the move to a cashless stadium to prepare our fans for this change on 1st of March.”

Arsenal will join fellow well-acclaimed big six clubs who have introduced cashless as the simple and effective way forward.

Tottenham Hotspur Stadium, home of the Gunners’ North London rivals, is already cashless. Additionally, Premier League leaders Liverpool introduced cashless payments across Anfield during their top-flight game against Leicester City on 5th of October as part of a phased rollout, while current champions Manchester City signed a deal with cashless payment company Tappit in October 2018.

Arsenal’s first fully cashless match day will be the visit of West Ham United, currently scheduled for 7th of March.

As Arsenal joins a small but growing list of Premier League sides using cashless, many other clubs will be sure to follow suit.

It adds convenience to match day and saves supporters time sorting through cash and instead use their everyday card for venue resources.

Liam Watson is a Senior Journalist with Soccerscene. He reports widely on international football policy, industry matters and industry 4.0

Sydney FC members to pick and choose membership packs in 2021/22

Sydney FC has introduced an Aussie-first membership platform, with members to gain more control over the customisation of their membership packs.

Sydney FC has introduced an Australian-first membership platform, with members to gain more control over the customisation of their membership packs.

The club and its membership products provider, TPF Sports, will greatly increase member satisfaction and reduce environmental impact. Sydney FC members who sign up for the 2021/22 season will have credits put onto their accounts, allowing them to choose from a variety of Membership card designs and, depending on their package, a variety of personalised items.

Each merchandising item may be customised with different colours and names, allowing for unique bundles based on age, gender, product choice, artwork style, personalisation, years of tender, and a variety of other factors.

Sydney FC Chief Executive Officer Danny Townsend hailed the announcement as a big step forward for how the club engages with its members.

“Our new eMber+ platform is a huge step forward and once again Sydney FC is proud to be leading the way in Member engagement,” he said via a club statement,” he said.

“Gone are the days of receiving the same standard Membership pack as everyone else.

“Now you can tailor your package to suit your preferences and how you wish to support the Sky Blues.

“There’s a fantastic range of customisable merchandise available and I know I’m looking forward to my delivery in the coming weeks.”

TPF Sports Director Craig Dyer explains the move is a worldwide first and one of the benefits of the move would be the reduced environmental impact of membership packs, thanks largely in part to the fact that members will only receive merchandise they actually want.

“There are iterations of loyalty and rewards platforms globally,” he said.

“But to the best of our knowledge from 18 to 20 months of development and research, we believe this is the first-ever platform of its kind and certainly the first for sport and membership-based programs.

“Our vision in developing the platform is to revolutionise the long-standing pre-determined assignment of resources to Members by assigning credit. This allows them to redeem merchandise and entitlements they deem relevant to them.

“This platform also has a strong environmental slant, as we are only supplying merchandise and delivering this merchandise to Members who want to redeem it.

“Additionally, almost every product is on-demand, meaning we receive Members’ selection based on products and artwork, print them with selected artwork and personalisation, pick, pack and fulfil directly to the Members door.”

Football NSW grants webinar to aid clubs and associations

FNSW

Football NSW in conjunction with ‘The Grants Guy’ are set to premiere a free Grants Zoom online webinar next Wednesday (September 22) at 6:30pm – 7:30pm.

FNSW clubs and associations will be provided with valuable information through the grants webinar, especially for applying for funding which have assisted many teams in the past in their pursuit of seeking facility upgrades amongst various other beneficial elements.

The webinar will provide a practical guide to grant writing for any football club seeking to attain funding by applying for the Greater Cities Sport Facility Fund and the Regional Sport Facility Fund in particular.

Both grants will be explained through the practical step by step webinar, and guidance will be provided as to how to apply for the Grants.

The following topics will be discussed:

  • How to apply for the grant – the do’s and don’ts
  • Eligibility & Answering the Question
  • Project Assessment, Evaluation, Rationale, Methodology
  • Budget & Acquittal
  • Getting Grant Ready and Planning your Club’s Application

For the Greater Cities and Regional Sport Facility Fund, the second and final round of the $100 million grant is available, with grants of up to $1 million offered to sport and recreation organisations and councils.

In Round 2, up to $46 million is available for projects that improve sports facilities and recreational spaces and enable more people to participate in sport and active recreation.

Grants from $100,000 up to $1 million are available for a range of projects including lighting, amenity buildings, clubrooms, change rooms and grandstands.

Round 1 resulted in $54 million awarded for 91 projects, with over $10 million awarded to football projects.

Round 2 is the final round of the program with applications closing at 12pm, on October 8, 2021.

Register for the webinar today by clicking here.

For any further questions please contact Football NSW’s Government Relation, Infrastructure and Funding Manager Daniel Ristic via email on danielr@footballfacilities.com.au.

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