Fan engagement platform from Fortress trusted by world-leading teams 

Within the sports and entertainment industry, Fortress GB have built themselves into a trusted partner for over 130 teams around the world. 

Within the sports and entertainment industry, Fortress GB have built themselves into a trusted partner for over 130 teams around the world. 

The interactive data platform Fortress One has been developed to give teams a better understanding about who their fans are, leading to an improved fan engagement and maximises the value of this experience. 

Over 130 the world’s leading sports teams have already chosen Fortress, who transform the way stadiums and venues operate. Their highly regarded reputation has seen them link up with 16 of the 20 current English Premier League teams. By providing better access to data, Fortress can uncover new revenue streams for game day and any commercial activities. 

Fortress were found in 2001 with their technology encapsulating both radio-frequency identification (RFID) and near-field communication (NFC), to power digital ticketing implementation. 

They are committed to bringing the best to any organisation, backed by their 20 years of industry experience. Fortress can be on the front foot during events, catering for the ever-changing needs of fans and customers. Their platform ranges across four different categories. 

Loyalty: Personalise the in-venue and online experience to maximise the value to each fan. 

  • Fans can earn rewards for their participation with particular content. Each point of customer engagement is turned into a potential source of rich value. Rewards can include experiences, live campaigns, upgrades, discounts, and rich media content. 
  • 30 days of sport can grow into 365 days of engagement – hook in ticketing, attendance, concessions, merchandise, digital, interactive games, social and even sponsors and commercial partners are areas of note. 
  • Fans can access rewards anytime anywhere through a powerful mobile optimised portal, built to catch the eye.

Payment: Drive revenues from in-stadium spend, across sponsors and commercial partners. 

  • Stored value, loaded tickets, cash-back incentives and variable discounts can all be delivered in real time, through a powerful payment platform. 
  • Proven to drive spend and satisfaction as part of an overall loyalty and rewards strategy. 
  • The range of the payment program can be extended via the new Merchant Connect facility – a powerful platform add on that hooks in commercial sponsors, partners and local merchants. Fans can benefit from their day-to-day spend and taps into a rich new source of data and revenues. 

Access: Deliver the best game-day experience with real-time stadium access information 

  • Knowing who is in the stadium and understanding the complete chain of custody of any ticket is key to building a valuable database of fans and providing the best game day experience. 
  • Fortress Access components is a highly proven and robust access solution used by many of the world’s leading venues – with specific solutions for general admission, secondary, VIP and suite access. 
  • Regarded as the leading innovator in contactless RFID and mobile ticketing, Fortress is pushing the boundaries of digital identify even further as the world moves to NFC and biometric technology. 

Analytics: Generate personalised and actionable insights by unifying data across multiple sources. 

  • Understand and target fans with personalised content, rewards, incentives and services. 
  • Data is valuable if it can be applied to business questions. Access’ platform is designed for Sports Teams – focusing on delivering precise insight that can support business growth across all customer touchpoints. 
  • There’s potential to engage with fans not seen before by capturing their attention and tailoring to their interests and preferences. 

In the overall scheme of things, Fortress understands what different teams want to achieve and can then develop a strategy that brings long-term results. Among their success stories, Fortress have seen increases of 30% and 50% for first season attendance and retention rates through their loyalty program respectively, while redemption rates of in-stadium partner campaigns went up 20% and concourse spend up 25%. 

Innovation is part of Fortress’ DNA, so they are always on the lookout for new technology solutions for the world of sports and entertainment, endeavouring to match an organisation’s goals. 

To see more of Fortress in action and get an insight into their extensive clients list, you can find it here. 

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What Football Queensland’s link with Green Room Futures Means as Pathway Strategy Broadens

Football Queensland has signed a multi-year extension and expansion of its partnership with Green Room Futures, formalising the private provider as the state body’s “Official US College & Tour Partner” and adding an annual United States tour for Football Queensland Academy players to the existing college-placement program.

From advisory model to integrated pathway

The agreement marks a substantive evolution in the governing body’s pathway architecture rather than a standalone sponsorship announcement. The two organisations have worked together since at least 2024, when Football Queensland first appointed Green Room Futures as its preferred US college partner and began rolling out athlete information sessions across metropolitan and regional centres. The new arrangement embeds that relationship more deeply into the academy ecosystem by linking advisory services with an international touring product.

In its announcement, Football Queensland said the expanded partnership would offer academy players exposure to US college environments, international competition and broader education-and-sport decision-making support. Chief executive Robert Cavallucci said the relationship had already assisted Queensland athletes to pursue opportunities overseas and that the introduction of an annual tour would strengthen development outcomes for players across the state’s regional footprint. Green Room Futures director Matt Wade said the expansion reflected strong demand for structured US pathways and would provide athletes with more direct insight into student-athlete systems.

A constrained domestic market

For Football Queensland, the strategic rationale means a collegiate model is now an established part of the global football labour market, particularly for players seeking a dual track in education and high-performance sport. In an Australian landscape where professional opportunities remain selective and uneven, college pathways provide a parallel route with different risk settings for families. That logic has been gaining institutional acceptance across the country, and Football Queensland’s move suggests it sees formal international exposure as a competitive differentiator within domestic talent development.

The policy and governance questions are equally clear. The public announcement outlines ambition, but provides limited operational detail on affordability, cohort selection and support settings for regional participants. In practical terms, these details will determine whether the program functions as a broad-based development mechanism or as a premium pathway accessed primarily by households able to absorb compounding costs.

International youth tours involve direct and indirect expenses that typically include flights, insurance, accommodation, tournament costs, travel preparation and time-off-work burdens for families, with regional players often carrying additional domestic travel requirements before departure. Green Room Futures’ publicly available materials also indicate paid service structures within broader college-placement support. None of that is unusual in this market segment; it is, however, central to any serious assessment of access and equity outcomes.

The expanded partnership therefore sits at the intersection of football development strategy and distributional policy. If the tour becomes an informal gatekeeper to college-facing visibility, then financial design features move from administrative detail to core pathway governance. Without those mechanisms, even merit-led programs can produce systematically narrow outcomes because the input conditions are unequal.

For Football Queensland, the outcomes are likely to turn on implementation transparency over the next one to two intake cycles. A cohort profile that is geographically concentrated or socioeconomically narrow would invite predictable criticism, particularly given repeated statewide positioning in Football Queensland’s academy communications. Conversely, early publication of eligibility frameworks, financial assistance settings and regional participation targets would strengthen claims that the program is designed as a genuine statewide pipeline rather than a metropolitan premium add-on.

There is also a broader sector trend at play. Australian sporting bodies increasingly rely on specialist private partners to deliver pathway components once managed internally or left to informal networks. The model can improve expertise and execution speed, but it also shifts part of the development interface into commercial structures. In that context, governing bodies carry a heightened obligation to disclose how partner-delivered opportunities align with public-facing participation commitments, especially where youth athletes and family finances are involved.

What comes next

Well-structured US pathway programs can materially improve athlete decision quality, reduce information asymmetry, and create legitimate post-school options in a constrained professional market. Exposure to college environments can help families evaluate trade-offs around education, migration and sporting progression with greater clarity. For some players, that can be decisive.

The question for Football Queensland is whether the benefits are distributed in a way consistent with its statewide mandate. The announcement establishes intent and strategic direction; the next phase requires publication-grade detail. For a program framed around opportunity, credibility will depend less on partnership language and more on measurable participation design: who is selected, who is supported, and who is priced out.

New Stewarding Academy receives backing from Premier League

It is a partnership which sees the Premier League, Capital City College and the Mayor of London, Sadiq Khan, all unite to create job opportunities and raise stewarding standards across the industry.

 

Football’s forgotten heroes?

Everyone who watches live football will undoubtedly – and unsurprisingly – focus on the people at the heart of the action.

Players, managers, and even other fans all tend to receive the most attention. They are the show people come to see.

But behind every great show, is a team behind the scenes bringing it together, helping when needed, ensuring everything runs smoothly.

Stewards are an ever-present part of the live football experience; highly visible yet easily ignored.

And, as London’s own football industry knows all too well, a lack of stewards can spell trouble for sustaining high-quality and safe live match experiences for fans.

 

Securing development and safety

The partnership between the Premier League and the Mayor of London will see AUD 2.3 million (£1.2 million) invested into the game.

And as the Premier League Chief Policy and Social Impact Officer, Clare Summer outlined, the Academy is essential not only to provide future employment, but to meet current demands.

“There are more than 15 million visits to Premier League stadiums each season, and we work alongside partners and the police to deliver safe and inclusive matchdays across the country,” Summer said.

“Through this partnership, we are providing new employment and training opportunities for thousands of people, contributing to the safe and welcoming environment provided at 380 matches each season.”

Thus, the partnership functions both as a way to engage people with the football industry, while also providing core employment skills and experience.

 

Jobs beyond the pitch

London, much like the rest of the world, is not lacking in fans of the beautiful game.

So considering there is such demand for stewards in the city’s football industry, the Academy marks a logical step to giving people another way of connecting with football.

And the impact goes far beyond sentimental value.

For example, the Premier League strives to improve training and employment opportunities across the UK, supporting up to 104,500 full-time equivalent jobs in the 2023/24 season.

So while the Premier League may require the efforts and skills of thousands of people, it also continues to invest back into the community.

Education, opportunity and trust. All of these are essential aspects to improving the lives of young people looking for a way into football, as well as looking to improve their own lives with purpose and fulfilment.

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