How SeatGeek can manage socially distanced ticketing

SeatGeek offers a platform that can help with ticket allocations, where socially distanced seating would be the first step towards welcoming fans back – for competitions such as the A-League.

Founded in 2009, SeatGeek is a mobile-focused ticket platform based in New York and provides assess to tickets for live events, whether it be buying or selling.

With a wide range of sports covered, SeatGeek is trusted by clients around the world and has already been working with UK-based Premier League and EFL Championship clubs about how to navigate through this tricky time.

SeatGeek engaged with their UK clients and created a series of tools that enable football clubs to reintroduce fans to stadiums safely and effectively – social distancing seating plans, demand-based algorithms and online sales tools just some of the products and services.

“There were two key areas to our response to dealing with our clients’ needs across such an uncertain landscape,” Peter Joyce, Managing Director for SeatGeek Sport (EMEA), said.

“First of all we needed to engage in high levels of communication across our client group to enable all of us to stay well informed and share ideas. 

“Secondly we needed to quickly investigate how we could build enhancements to our software functionality that would assist a new way of staging football matches and sports events with more restrictions required around the sale and distribution of tickets, as well as the methods of entering stadiums on match-day.”

Clubs who are looking to drive their sales activity online have been benefited by the introduction of Pod sales functionality. Underpinned by SeatGeek’s rules-based enterprise software platform, SeatGeek clients have maximised their seat inventory by allowing fans to purchase in their approved social bubbles, with parameters included to allocation definitions, meaning that contiguous seats are sold together. 3D Digital Venue is a SeatGeek partner who have engaged with a range of clients to offer their visual seat mapping tool to further add to its functionality on offer.

In the summer pre-season leading up to UK football seasons getting underway, several SeatGeek clients were chosen to host events that would test the new features that are being planned to roll out.

Brighton & Hove Albion FC welcomed Chelsea in a pre-season friendly in front of 2,500 supporters at the Amex Stadium in August, while Middlesbrough FC were one of the first 9 EFL clubs to host a league fixture with fans during September. 1,000 supporters were allowed to be in attendance at The Riverside Stadium for their home game v AFC Bournemouth.

“The football community as a whole has been dealing with such an uncertain landscape when it comes to planning our matches leading into this season, but we were delighted to be selected by the EFL to stage one of the first round of games with fans coming back to stadiums in September and we were pleased with the handling of the game,” Lee Fryett, Head of Commercial & Ticketing at Middlesbrough FC, said.

“We were able to work closely with the team at SeatGeek who have provided excellent support as have other partners involved in helping us stage the game.”

In Australia, the A-League and W-League seasons have been confirmed to start on the same date of Sunday 27th December 2020.

In the two months leading up to the season start, there is the potential for more trials of socially distant seating measures that can be implemented, where restrictions are slowly being eased across the country.

“There has been a huge amount of work and planning covered in a short space of time to react to the challenges that have been presented and it has been encouraging to see a whole range of partners and clients come together to find solutions,” SeatGeek’s MD, Peter Joyce said.

“With the sharing of best practice and the launch of the Adapt tool kit, we’ve produced a range of functions and services that will provide real value to our partners as they look to leverage technology, with mobile ticket entry becoming a key component of the recently successful test events conducted at many of our SeatGeek supported venues.” 

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Why A-League Women players believe the next phase of the game must start now

As Australian football enters a new phase of growth and reflection, A-League Women players are seeking to ensure the future of their competition is shaped with them, not around them. A new player-led vision announced last week at Ultra Football in Abbotsford, sets out what those inside the game believe is required for the league to move beyond survival and toward sustainable professionalism.

A shared vision

Ready For Takeoff is a player-driven vision for the future of the A-League Women, developed through consultation with player delegates from every club across the competition. Led by Professional Footballers Australia, the initiative brings together the shared priorities of those currently navigating the league’s semi-professional reality. It outlines what players believe is required to move the competition toward long-term sustainability.

Rather than offering broad aspirations, the document focuses on practical and achievable reforms, spanning professionalism, governance and resourcing. Its emphasis is on creating conditions that allow players to train, recover and compete at a level consistent with a fully professional league. While also building structures capable of supporting future growth.

A-League Women player Dylan Holmes believes the process revealed how closely aligned players’ experiences were across the league. “When we came together, it was clear we all faced very similar challenges but wanted the same things,” Holmes said. “This work is the culmination of those discussions and outlines realistic, tangible steps to take the game to the next level.”

PFA Chief Executive Beau Busch – Image Credit: One Nil

The cost of the current system

Behind the league’s growing visibility, many A-League Women players continue to operate within a system defined by short-term contracts and a largely semi-professional structure. Club commitments are made increasingly more difficult as players must balance additional employment or study, limited training and recovery time, and questions over long-term security. The result is not only personal and financial strain, but broader consequences for the competition’s ability to retain talent and support player wellbeing.

These conditions also shape the league’s development pathways, with young players often forced to make difficult choices about whether a professional career in football is viable in Australia. PFA chief executive Beau Busch said players had been clear about the sacrifices required simply to remain in the game. “We’ve heard from players about the struggle and sacrifices they continue to make to play the game they love, but we can do so much more than this.”

“A fully professional game is crucial to creating the next generation of Matildas and achieving our potential.”

Turning Matilda’s momentum into domestic opportunity

Throughout the launch, speakers repeatedly pointed to the Matildas as both a benchmark and a blueprint for what sustained investment in the women’s game can deliver. PFA chief executive Beau Busch referenced the national team’s commercial success to highlight the opportunity facing the A-League Women, arguing that professionalism at domestic level is essential to converting broader public interest into a viable league product.

The comparison was framed less as imitation than as evidence of latent value. The Matildas’ ability to attract audiences, sponsors and broadcast attention was presented as proof of concept for what is possible when the women’s game is properly resourced. A-League Women player Dylan Holmes echoed that sentiment, saying “when you invest in women, really amazing things will come.” For the A-League Women, speakers argued, the task is to build structures that allow the domestic competition to capture that momentum and present a compelling, sustainable proposition to commercial stakeholders.

The Players’ Vision for the A-League Women – Image Credit: One Nil

A moment for new thinking in governance

Central to the players’ vision is a call for governance structures that are fit for purpose. This is particularly important at a time when leadership across Australian football is in transition. The Ready For Takeoff document argues that the A-League Women’s development has been constrained by a club-majority APL board. It says that this practice does not adequately recognise the specific needs of the women’s game.

Instead, the players advocate for an independent commission model, similar to those governing the AFL and NRL, with transparent rules, appropriate gender representation and mandated expertise in women’s football. The aim, the document argues, is not simply reform for reform’s sake, but the creation of a structure capable of stewarding the A-League Women’s growth. Achieving this in its own right, rather than as an adjunct to the men’s competition.

That argument lands at a moment of change. The recent appointment of Steve Rosich as chief executive of the APL and Martin Kugeler as the new CEO of Football Australia, has opened a window for fresh thinking about how the domestic game is governed. For players, the timing presents a rare opportunity: to ensure that new strategies are shaped not only by commercial imperatives, but by the lived realities of those sustaining the league on the pitch.

Regents Park Saints FC’s women’s game in 2026 and beyond

The New South Wales club has outlined that current facilities are not well-adapted for women and girls engaging with local football, putting long-term participation at risk. 

 

Keeping pace with rapid growth 

With participation numbers in women’s football rapidly increasing across New South Wales, appropriate infrastructure becomes all the more essential. And for the women and girls looking to join local teams like Regents Park Saints FC, there is growing concern that facilities are struggling to keep up with the modern game. 

Outdated infrastructure, lack of privacy and minimal space in changing rooms have been highlighted as the main issues currently facing the upcoming generations of young female footballing talent. 

Regents Park Saints FC Club Secretary, Vanessa Thorburn, emphasised the benefits to having updated facilities for all players associated with the club. 

“Any updates to our changing rooms are going to benefit our players, but also any other players that use our club,” Thorburn explained via video press release issued Monday. 

Of course, the proposals are not just about addressing present concerns, but about planning for the future of the women’s game and establishing the right environment to nurture young talent.

“The Matildas did a great job of promoting girls in football and I think that it’s something that has really taken off and you see so much more interest in it. We like to think that our club will grow the future Matildas one day,” Thorburn continued. 

 

How can the 2026 AFC Women’s Asia Cup play a role? 

With the 2026 AFC Women’s Asia Cup just around the corner, the next few months represent a pivotal point for the development of the women’s game in Australia. 

In the past, participation and match attendance has increased following major tournaments like the 2023 FIFA Women’s World Cup. For example, between the 2022/23 and 2023/24 season, average attendances at ALW matches shot up from 1,233 to 2,117. It is clear that the Matildas can play in creating nationwide support for women’s football. 

As Australia will host the tournament this upcoming March, there is potential for it to act as a springboard for change across the nation’s football pyramid. 

What remains important to remember is that creating buzz among fans is not enough to sustain long-term progression. The football-fever which will arise when the Matildas kick off in March this year will hopefully infect not only future stars, but the current governing bodies with the power to implement real change in the women’s game. 

 

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