La Liga is the first major European sports competition to join Twitch

In recent weeks, La Liga has become the first major European sports competition to create an account on video live streaming service Twitch.

Twitch, a subsidiary of tech giant Amazon, is a well-known platform generally used to live stream gaming and Esports.

However, it continues to expand its online presence and is becoming increasingly attractive for users to consume sporting content on the service.

To cater for this, the company created a sports category a few months ago on its platform, to direct users easily to all sporting streams.

Each of those clubs have their own channel to publish exclusive content on the site, including press conferences, friendlies and youth team matches.

Since signing up for Twitch, La Liga have started to produce varying content on their channel, including a weekly series of compilations, clips and special programmes that feature players, ambassadors and icons of the competition.

In the build-up to the ElClásico match between FC Barcelona and Real Madrid the other week, Esports simulations, profiles, debates and live warm-ups were featured on the La Liga account.

Scheduled programming of new original La Liga shows have also been broadcast on the video streaming service.

This includes anchor shows produced by La Liga North America, such as matchday review show ‘La Liga Zone’ and the shorter ‘One minute with La Liga’, which are hosted by recognised talent in English and Spanish languages.

Other short and long-form programming will be shown in the coming weeks, featuring special interviews with top athletes.

As the competition continues its partnership with the streaming service, La Liga will continue to work on developing new collaboration opportunities and experiences for the Twitch community.

Farhan Ahmed, Strategic Partnerships Manager at Twitch, is looking forward to working further with the Spanish league.

“LaLiga’s approach to this collaboration, built around enhancing the fan experience through unique content, is innovative, exciting and impactful. We can’t wait to see how the community of superfans continue to interact and immerse themselves in this content.”

Before opening an official channel for the competition on Twitch, the league had already built a strong following through its eLaLiga Esports account.

That account has just under 40,000 followers, with regular videos and tournaments of professional gamers playing FIFA 21 streamed on the channel.

The #eLaLigaAllStar tournament was a high-impact event on the Twitch platform in recent months, resonating with the platform’s community. The event featured leading gamers who were celebrating the return of the league’s official Esports competition, eLaLiga Santander.

It’s most important event, however, was in March of this year. At a time when the world was struggling with the coronavirus pandemic, eLaLiga organised the #LaLigaSantanderChallenge.

Alongside Spanish gamer Ibai Llanos, an 18-club tournament was created, with real-life stars from La Liga clubs competing in the event to raise funds to combat the COVID-19 pandemic.

Llanos, who has 3.4 million followers on Twitch, believed the event was a major success.

“We tried to do it the best way we could to raise as much money as possible. It was a success, because it was something unique,” he explained to Red Bull.

“A lot of people have seen the human side of the players and many players told me they wanted to repeat the experience, but I would like to leave it like this. Maybe we could do something else at a later date, because the state of alarm is going to last a long time. The players and the clubs are happy with the result and they would like to continue.”

Alfredo Bermejo, La Liga’s director of digital strategy, hopes to build on initiatives like this and continue to improve the league’s social media operations through Twitch.

“As a global entertainment brand, La Liga aims to offer the best product in the world,” he said.

“After the good experience with eLaLiga Santander, the official LaLiga account on Twitch is an opportunity to take the next step in our content and social media strategy. Twitch is a service that allows us to reach a new type of audience and explore new content formats to reach our global fanbase.”

As Twitch continues to make significant leaps in the sporting market, La Liga will not be the only major football league joining the platform.

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‘Wunderbar’ – FC Bayern turns to enterprise AI with Wonderful partnership

FC Bayern Munich is taking another step into the world of artificial intelligence after agreeing to a three-year global partnership with enterprise AI company Wonderful. The deal makes Wonderful the German club’s Official Enterprise AI Partner until 2029. The partnership will focus on putting AI into real-world use across Bayern’s operations, rather than limiting it to experiments or demonstrations.

AI to assists Matchday Fan Services

Wonderful’s first project will target one of the busiest and most varied areas of the club: matchday fan support. Specifically, initial implementation will be an AI agent designed to provide digital ticket support. Matchdays create a huge spike in demand for customer service for all manner of reasons: fans may struggle to access tickets, encounter account problems or need help with time-sensitive issues shortly before kick-off.

Bayern plans to use Wonderful’s technology to handle these requests faster than previously. Instead of each individual case entering a traditional support queue, the AI agent can process requests instantaneously, interacting with the club’s existing systems to hopefully resolve it. The aim is simple: get fans answers in moments, and into their seats!

The system will be integrated into Bayern’s existing technology environment – important as the AI will not operate as a separate chatbot disconnected from the club’s data and systems. It is being designed to work within the infrastructure Bayern already uses.

How Wonderful AI works

Wonderful describes its platform as an ‘enterprise AI system built to create, operate and improve AI agents.’ Those agents can perform tasks rather than simply generate text. They can work with company data, access connected systems and complete multi-step processes. The platform uses a system of reusable “skills”. Each skill can contain the instructions, tools, information and checks needed to complete a particular task. An agent can then use the appropriate skills depending on what a user needs.

For Bayern, that could mean an agent identifying that a fan has a ticket-access problem, retrieving the relevant information from the club’s systems and helping resolve the issue. Wonderful also connects its agents to existing enterprise systems. Its platform is designed to work with data platforms, customer relationship systems and other systems of record. This allows an agent to act on current information instead of relying solely on a static database.

More than a ticketing tool

Bayern and Wonderful have indicated further enterprise AI use cases will be introduced during the partnership. While customer support is an obvious starting point, AI agents could theoretically assist internal teams, automate administrative workflows or help employees find and process information.

Wonderful’s platform is designed to support customer-facing agents as well as internal and back-office workflows. It can operate across channels including chat, email and voice, giving the partnership room to expand beyond the first use case. The company also uses a deployment model built around teams working directly with organisations to put AI into production.

Bayern’s AI Strategy Enters a New Phase

The partnership signals a broader shift in how football clubs can use AI. Rather than focusing solely on analytics, Bayern is looking at AI as part of its everyday operations.

The first test will come through fan service. If the ticketing agent can reliably solve problems during the pressure of matchdays, the club will have a practical foundation for expanding AI into other areas. For the club, the biggest opportunity is therefore not one chatbot, but the creation of AI infrastructure that can support multiple parts of its organisation.

The three-year partnership gives the club and Wonderful time to develop that infrastructure. The first use case is focused and practical. The longer-term ambition is considerably broader. The next phase will be about proving that technology can make the experience better for fans while also making the organisation more efficient behind the scenes.

LaLiga and CANAL+ strengthen anti-piracy alliance across nearly 50 countries

LaLiga and CANAL+ have strengthened their partnership with a new anti-piracy agreement covering almost 50 countries. The deal spans Europe, Sub-Saharan Africa and Haiti. It brings together the league’s anti-piracy capabilities with CANAL+’s technology, intelligence and enforcement resources. The move reflects a growing commercial priority for sports rights holders. Protecting live content has become essential to protecting the value of broadcasting deals.

LaLiga and CANAL+ will share intelligence and coordinate their response to illegal distribution networks. They will also work on joint investigations and enforcement activity. The partnership builds on an existing relationship between the two organisations. CANAL+ distributes LaLiga content across multiple international markets. The new agreement now takes their relationship beyond broadcasting.

The partnership creates a joint focus on protecting the underlying value of the rights being sold. While broadcasters invest heavily in football rights, illegal streaming undermines revenue and weakens the commercial proposition of legitimate broadcasters.

LaLiga’s latest figures highlight the importance of audiovisual income to professional clubs. Broadcast revenue across Spanish professional football fell 5.2% to $2.3 billion (1.43 billion Euros) in the 2024/25 season. Commercial revenue reached $2.4 billion (1.58 billion Euros) and became the largest revenue source.

Piracy therefore represents a direct business risk. Illegal access can reduce the value broadcasters place on future rights packages, ultimately affecting the money flowing back into clubs and competitions.

LaLiga and CANAL+ are responding by pooling resources. For CANAL+, the agreement also protects its investment in international sports rights. The broadcaster operates in nearly 70 countries and has expanded its relationship with LaLiga alongside its international growth. For LaLiga, stronger enforcement can help protect the value of its global media proposition.

The partnership also carries implications for the wider sports industry. Rights holders increasingly need technology, legal expertise and cross-border cooperation to tackle illegal distribution. The message is clear. Winning a rights deal is only part of the commercial battle. Sports organisations and broadcasters must also protect the content once it reaches the market.

LaLiga and CANAL+ are betting that closer cooperation can make that protection more effective. This agreement may provide a model for other leagues and broadcasters facing the same challenge.

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