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Merseyside Derby reaches two million viewers on Amazon

Just over a month since their debut as a domestic broadcast partner of the top-flight English Premier League, Amazon has already been a hit with fans.

The Merseyside Derby between Liverpool and Everton peaked in popularity as the match reached approximately two million viewers, according to online media outlet Digiday.

That number is comparable to the amount of people using pay-TV broadcaster Sky Sports when the two clubs previously played each other in March.

To put into perspective how Amazon has taken off, Sky announced earlier this week that Liverpool’s 3-1 victory over Manchester City in November drew an average of 3.36 million viewers, a figure that made it the third most-watched Premier League broadcast in the network’s history.

With Amazon already close to what Sky is achieving, it goes to show where the future of broadcasting may be heading.

According to Digiday, the US technology giant’s first year as a Premier League broadcaster was relatively well received by advertisers. Major brands such as Coca-Cola, Duracell, Heineken, Mercedes Benz and Papa John’s joined on as partners, though buyers have concerns about the data they have received from the streaming platform thus far.

Amazon did not release its viewing figures publicly, while agency executives reportedly received reporting on their specific campaigns from the company this week.

Digiday reports that Amazon’s starting prices offered to advertisers were a cost per thousand impressions of UK£50 (AUD$94) for a broadly targeted adult audience for ‘Tier A’ games, UK£45 (AUD$84) for ‘Tier B’ and UK£40 (AUD$75) for ‘Tier C’ matches. These are understood to be two to three times the price of ads that Sky has sold for similar Premier League games, although in both cases the final prices were subject to negotiation.

When it came to ad performance, the buyers who spoke with Digiday gave a mixed verdict, with below – by as much as 30 per cent – and above expectation impressions reported against Amazon’s initial forecasts.

Going forward, buyers told Digiday that they would like to add access to Amazon’s first-party data, and the option to add their own tags to ads for attribution purposes.

Despite reaming coy with its viewing figures, an Amazon spokeswoman said the 3rd and 4th December were the ‘two biggest Prime sign-up days in UK history’, adding that ‘millions’ of customer streamed the live broadcasts, without clarifying the exact figure.

Liam Watson is a Senior Journalist with Soccerscene. He reports widely on international football policy, industry matters and industry 4.0

Football Coaches Australia welcomes Sports Integrity Australia independent investigation

FCA

Football Coaches Australia (FCA) welcomed the broad independent investigative mandate provided by Football Australia to Sport Integrity Australia, encompassing four different areas – harassment, bullying, intimidation and discrimination.

FCA encourages current and former players, administrators, referees and coaches, as well as parents and others involved in football in Australia to come forward through this process to enhance the positive cultural development in our sport.

FCA President Phil Moss stated: “As an organisation we have sought transparency, due process and procedural fairness from day one, so we fully support an independent and wide-ranging investigation into the culture of football in Australia.

“We must, as a game, hold ourselves to the highest of standards.

“The culture we live every day, how we treat each other and ensuring we are setting up the next generation to enjoy our great game is of paramount importance and entirely non-negotiable.”

Newly elected FCA Vice President Sarah West endorsed Phil’s statement:

“Everyone in our sport, from professional players, coaches, referees, administrators and staff through to those involved at the grass roots, has the right to participate in a positive and safe environment and to be treated with respect and fairness.

“There is no place in our game for abuse or harassment of any kind. This unacceptable behaviour harms people and diminishes the game.

“As coaches we have a duty of care to those we are entrusted to work with and must endeavour to always create environments which provide safety, trust and inclusivity so that everyone can enjoy the beautiful game on and off the pitch.”

Media inquiries can be directed to FCA Chief Executive Officer, Glenn Warry, on +61 417 346 312

Manchester City teams up with Qualtrics

Manchester City Qualtrics

English Premier League side Manchester City have announced a new partnership with Qualtrics which will see the leader and creator of the Experience Management (XM) category become the Club’s Official Experience Management Software Partner.

Qualtrics empowers organisations to listen to customer and employee feedback, understand and analyse what they hear, then take action to improve experiences and design new ones, all in real time.

Manchester City and Qualtrics’ new partnership aligns with the club’s ongoing commitment to provide the best possible matchday experience for fans and will allow the club to use industry-leading experience management software to listen to fans’ feedback following each fixture.

From overall matchday experience – to catering, facilities, retail and more – Qualtrics can provide valuable insight and real-time data from fans to help the club shape their future strategic planning and decisions.

The new partnership is also expected to include further activations across wider areas of the organisation in coming months, using Qualtrics’ experience management software to listen to fan feedback and enhance the digital experience for Cityzens across the globe.

Senior Vice President of Global Partnerships Sales at City Football Group, Stephan Cieplik:

“As a club, we are continually working to improve our matchday offering for fans both in-stadium and across our digital platforms for those following across the globe,” he said.

“Through this new partnership with Qualtrics, we will be able to use industry-leading software to gather valuable feedback and insight from those at the heart of our club to help shape future decisions around matchdays.”

Qualtrics President of Products and Services, Brad Anderson:

“With Qualtrics, Manchester City can listen to and understand fan feedback in real time and take action to improve matchday experiences,” he said.

“But fan experience isn’t limited to the stadium — the digital and at-home fan experience is just as important, and Qualtrics will help Manchester City to deliver a personalized experience to their fans wherever they are.”

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