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Tappit offers the cashless solution 

Tappit is a global provider of cashless solutions that can help events, attractions, stadiums and venues to increase profit, gain insights and improve fan experiences. 

Tappit is a global provider of cashless solutions that can help events, attractions, stadiums and venues to increase profit, gain insights and improve fan experiences. 

Founded in 2018, Tappit has quickly become the cashless experts, having already complied an impressive client list including Kansas City Chiefs, San Diego Padres, Formula One and Jacksonville Jaguars. 

Tappit strives to enhance live event experiences for fans, providing technology and data to the organisers to get the best out of what they intend to do. All this links towards improving customer experiences, giving a greater return on profitability.

As more and more people make the switch towards cashless, they will find it easy, fast and convenient to use. It boosts profits for organisations and gives a safer environment for fans. 

The solutions provided by Tappit are suitable for sports clubs or any other similar organisers. 

Tappit Mobile Pay: Puts the app at the centre of all customer activities to set a new standard in fan experience. Through a seamless, single mobile ecosystem, there can be contactless payments, access control, loyalty and ticketing all in the one place, with benefits to match. 

  • Safe – Keeping guests and staff as safe as possible in relation to COVID-19 protocols. By eliminating the need for physical cash, this minimises human contact. Not only this, but secure QR technology will significantly reduce the risk of fraud and theft. 
  • Frictionless – Creating a seamless spending experience for events will maximise fan engagement. This means communication is integrated directly inside the app so customers have everything they require in one destination. Understanding fan’s end-to-end spending habits is highly rewarding. 
  • Simple – The easy-to-use Mobile Pay software is a straightforward upgrade to an existing POS system. There is minimal hardware investment or staff training involved, while the QR code technology creates a familiar customer experience for all fan demographics. 
  • Fully agnostic – Tappit do not compete with banking partners, so Mobile Pay can be integrated with loyalty schemes, reward initiatives and existing venue & financial partners. Tappit provides complementary solutions to enhance the work of an organisation’s partners.
  • Increase value for sponsors – A complete customer view ensures that sponsors can understand who their VIPs are and the best ways to target them. Selecting Tappit’s white label solution enables the creation of a new sponsorship category and provides the organisation with new assets to monetise. 
  • Completely understanding fans – Overseeing the customers’ spending journey and retaining the relevant data will introduce access to the most valuable business insights. This gives a better glimpse into how to attract and engage attendees and increase the event’s profitability simultaneously. 

Cashless RFID system: Improving fan experience, boost takings and gather 360 customer insights without the need of WiFi at the venue. Tappit’s cashless RFID technology delves deeper than just contactless payments. 

  • Boost profitability – The positives of eliminating cash are almost endless in their possibilities, with the trend growing towards making more transactions via credit card. Tappit has elaborated that going cashless will increase gate takings by 22% on average, while transactions are made 80% faster. 
  • Enhanced fan experience – The RFID system reduces queues, increase sales and gives fans more time to enjoy the event they paid for. Understanding every fan unlocks marketing opportunities through personalised offers based on previous behaviours and incentivises them by having rewards and digital vouchers. 
  • A completed view of every fan – Fans are served better when the organisation gets to know them better. The RFID system has the data to assess a fans’ spending – where and when. 
  • Keeping fans and staff safe – RFID’s one-tap payments keep attendees and the workforce safe, similar to how Mobile Pay operates. Importantly, the risk of fraud and theft is minimised and with Tappit’s innovative functionality there are plenty more features such as Yellow Card through to Safety Wristbands.
  • Tech-light integration – Tappit’s technology complements existing infrastructure. They work closely to get the ideal design happening quickly and efficiently. The system does not require an overhaul to existing infrastructure or need a complicated set up requiring a multitude of integrations.  

Tappit extends further to what just happens at an event, they also deliver Tappit Insights as part of their solution package. For each fan, the organisation gets a complete 360-degree view.  

Tappit is able to integrate data across an ecosystem, including ticket data through purchases, parking and loyalty schemes. They can then turn this into valuable insights with instant access to a holistic view about a visitor’s spending and behaviour trends to guide organisations in the right direction for profitable planning and decision making.  

Tappit changes the game from a typical POS report to a unique platform that connects purchases directly to a fan – unprecedented data and insights are achieved. 

To learn more about Tappit, including case studies and resources, you can find it here.  

Liam Watson is a Senior Journalist with Soccerscene. He reports widely on international football policy, industry matters and industry 4.0

W-League big winners in new CBA, as greater contract freedom for A-League clubs beckons

A new collective bargaining agreement has been struck between Professional Football Australia and the Australian Professional Leagues.

Equity in high-performance standards in the A-League and W-League, a 32% increase in the W-League salary cap floor and an increase in the A-League salary cap floor are the highlights of the new collective bargaining agreement (CBA) struck between Professional Footballers Australia (PFA) and the Australian Professional Leagues (APL).

The new five-year deal was described as “ground-breaking” by a joint statement between the two bodies, in an announcement that highlights the newfound confidence in the economic environment for professional football in Australia.

Much of that confidence can be linked to the new five-year broadcast agreement with ViacomCBS and Network 10 and it is no surprise that this new CBA has been deliberately linked in length to the broadcast deal.

PFA Co-Chief Executive Kathryn Gill explained that being able to achieve this agreement was a huge milestone for the professional game in Australia, after such a long period of uncertainty in recent years due to the COVID-19 pandemic and the end of the previous broadcasting deal with Fox Sports.

“The players’ vision for the negotiations was economic security and stability for the clubs, the leagues and the players. This agreement is a foundational step towards this objective and our leagues will be stronger as a result,” she said via the joint statement.

“It has been an incredibly challenging time for our game; however, we believe the CBA will provide a platform for our leagues to be re-launched and for a genuine partnership between the clubs and the players to be forged.

“I would like to acknowledge the work of Greg O’Rourke, Danny Townsend, Tracey Scott, Chris Pehlivanis and John Tsatsimas for their efforts and commitment during the negotiations and especially the players who participated so actively throughout.”

PFA President Alex Wilkinson noted the immense sacrifice made by many players to usher the game through the COVID-19 pandemic, which he says helped pave the way for this agreement.

“This generation of players, club owners and staff have been asked to make immense sacrifices to preserve our sport during unprecedented times,” he said.

“As a result of these sacrifices we have been able to take an important step forward and provide greater certainty for the clubs and players and make important progress in areas such as our high-performance environment, player welfare whilst further embedding our commitment to gender equity.”

Under the new CBA, genuine equity in high-performance standards in the A-League and W-League have been entrenched in order to create a “world-class workplace” for all of the country’s footballers.

This CBA will be the first to deliver common standards across higher performance and medical departments across both the W-League and the A-League.

Increases to minimum and maximum player payments are also factored in during the course of the five-year CBA with a particular focus on an increase to the W-League salary floor, providing another massive boost on the back of the recently announced expansion of the competition to also include Central Coast Mariners, Wellington Phoenix and Western United.

There will also be a reformed contracting model that allows for greater capacity in squad investment for clubs, with an allowance for up to two “Designated Player” spots, which will allow clubs to invest between $300,000 and $600,000 in players whose salaries will be excluded from the A-League salary cap.

These “Designated Players” will be in addition to the current exemptions, such as “Marquee Players”.

Furthermore, there will also be greater capacity for clubs to contract youth players with an increase in the cap on scholarship players.

The CBA also provides for guaranteed funding for player welfare and development programs, as well as greater support for the PFA Past Players Program.

APL Managing Director Danny Townsend said the deal was proof that the APL was living up to its promise of greater investment since taking control of Australia’s professional leagues.

“When APL took control of the leagues, we promised it would herald a new era of investment and this agreement shows the progress that has already been made,” he said in a statement.

“This is a clear example of what can be achieved when we work together with a common vision to realise the potential of Australian football.”

APL Leagues Commissioner Greg O’Rourke added the investments would help clubs deliver a much-improved on-field product.

“Players are partners with us in the game and central to its growth. Having all of our partners on-board with the re-imagined future of the game is vital, and this agreement marks an important milestone in our new relationship,” he said.

“There will be immediate improvements across the men’s and women’s leagues, most notably for women’s football, all of which will flow through into improved experiences for players, and ultimately into growing and improving our game.”

National Futsal Championships to return in 2022

Football Australia has announced today the return of the National Futsal Championships (NFC) in 2022.

Football Queensland (FQ) will host the 2022 championship, followed by Football Victoria (FV) for the 2023 edition.

Football Australia CEO James Johnson looks forward to growing futsal’s footprint in Australia after outlining a vision for a national program.

“As part of our clear strategic agenda, we outlined a vision to create a national program for futsal and beach soccer by working closely with our Member Federations in a unified, inclusive and collaborative manner,” Johnson said.

“With the culmination of this process, we are delighted that Football Queensland and Football Victoria will be hosting the National Futsal Championships in 2022 and 2023 respectively.

“There is a clear appetite throughout Australia for football to increase its imprint through futsal and beach soccer. Queensland and Victoria now have the opportunity to showcase this and bring it to life over the next two years, in a way never seen before.”

By granting the hosting rights to different cities, Football Australia believes the NFC will be a national tournament.

The Gold Coast Sports and Leisure Centre will host the relaunched tournament on the 5th-9th of January 2022.

“The National Futsal Championships are a highlight of the Australian football calendar, and we are excited to stage next year’s event at the state-of-the-art Gold Coast Sports and Leisure Centre,” FQ CEO Robert Cavallucci said.

Anthony Grima, Football Victoria’s Head of Futsal, believes the announcement was a step towards achieving FV’s futsal strategy.

“This is a huge win for Futsal in Victoria and one for me that should be dedicated to the many amazing individuals who are at the heart of the Futsal community here in Victoria,” Grima said.

“Hosting the NFC will leave a lasting legacy for Futsal and football in Victoria and inspire and enable more people to take up this amazing sport.”

The recently announced Home of the Matildas features a international sized futsal pitch, and it could host the championship.

Kimon Taliadoros, CEO of FV, said this news ensures that Victoria remains the home of sport.

“The COVID-19 pandemic has been devastating for the people of Victoria. By hosting the National Futsal Championships, we will further enhance the state’s ability to host events and tournaments and support the Victorian economy by bringing interstate visitors back to Melbourne to experience the wide range of products, services and experiences that this great state has to offer,” Taliadoros said.

“Futsal has been on the national agenda for some time now, with Football Australia recently having released the ‘XI Principles – for the future of Australian football.’”

The return of the NFC will allow a pathway for players to compete against the best talent Australia has to offer.

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