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Tappit offers the cashless solution 

Tappit is a global provider of cashless solutions that can help events, attractions, stadiums and venues to increase profit, gain insights and improve fan experiences. 

Tappit is a global provider of cashless solutions that can help events, attractions, stadiums and venues to increase profit, gain insights and improve fan experiences. 

Founded in 2018, Tappit has quickly become the cashless experts, having already complied an impressive client list including Kansas City Chiefs, San Diego Padres, Formula One and Jacksonville Jaguars. 

Tappit strives to enhance live event experiences for fans, providing technology and data to the organisers to get the best out of what they intend to do. All this links towards improving customer experiences, giving a greater return on profitability.

As more and more people make the switch towards cashless, they will find it easy, fast and convenient to use. It boosts profits for organisations and gives a safer environment for fans. 

The solutions provided by Tappit are suitable for sports clubs or any other similar organisers. 

Tappit Mobile Pay: Puts the app at the centre of all customer activities to set a new standard in fan experience. Through a seamless, single mobile ecosystem, there can be contactless payments, access control, loyalty and ticketing all in the one place, with benefits to match. 

  • Safe – Keeping guests and staff as safe as possible in relation to COVID-19 protocols. By eliminating the need for physical cash, this minimises human contact. Not only this, but secure QR technology will significantly reduce the risk of fraud and theft. 
  • Frictionless – Creating a seamless spending experience for events will maximise fan engagement. This means communication is integrated directly inside the app so customers have everything they require in one destination. Understanding fan’s end-to-end spending habits is highly rewarding. 
  • Simple – The easy-to-use Mobile Pay software is a straightforward upgrade to an existing POS system. There is minimal hardware investment or staff training involved, while the QR code technology creates a familiar customer experience for all fan demographics. 
  • Fully agnostic – Tappit do not compete with banking partners, so Mobile Pay can be integrated with loyalty schemes, reward initiatives and existing venue & financial partners. Tappit provides complementary solutions to enhance the work of an organisation’s partners.
  • Increase value for sponsors – A complete customer view ensures that sponsors can understand who their VIPs are and the best ways to target them. Selecting Tappit’s white label solution enables the creation of a new sponsorship category and provides the organisation with new assets to monetise. 
  • Completely understanding fans – Overseeing the customers’ spending journey and retaining the relevant data will introduce access to the most valuable business insights. This gives a better glimpse into how to attract and engage attendees and increase the event’s profitability simultaneously. 

Cashless RFID system: Improving fan experience, boost takings and gather 360 customer insights without the need of WiFi at the venue. Tappit’s cashless RFID technology delves deeper than just contactless payments. 

  • Boost profitability – The positives of eliminating cash are almost endless in their possibilities, with the trend growing towards making more transactions via credit card. Tappit has elaborated that going cashless will increase gate takings by 22% on average, while transactions are made 80% faster. 
  • Enhanced fan experience – The RFID system reduces queues, increase sales and gives fans more time to enjoy the event they paid for. Understanding every fan unlocks marketing opportunities through personalised offers based on previous behaviours and incentivises them by having rewards and digital vouchers. 
  • A completed view of every fan – Fans are served better when the organisation gets to know them better. The RFID system has the data to assess a fans’ spending – where and when. 
  • Keeping fans and staff safe – RFID’s one-tap payments keep attendees and the workforce safe, similar to how Mobile Pay operates. Importantly, the risk of fraud and theft is minimised and with Tappit’s innovative functionality there are plenty more features such as Yellow Card through to Safety Wristbands.
  • Tech-light integration – Tappit’s technology complements existing infrastructure. They work closely to get the ideal design happening quickly and efficiently. The system does not require an overhaul to existing infrastructure or need a complicated set up requiring a multitude of integrations.  

Tappit extends further to what just happens at an event, they also deliver Tappit Insights as part of their solution package. For each fan, the organisation gets a complete 360-degree view.  

Tappit is able to integrate data across an ecosystem, including ticket data through purchases, parking and loyalty schemes. They can then turn this into valuable insights with instant access to a holistic view about a visitor’s spending and behaviour trends to guide organisations in the right direction for profitable planning and decision making.  

Tappit changes the game from a typical POS report to a unique platform that connects purchases directly to a fan – unprecedented data and insights are achieved. 

To learn more about Tappit, including case studies and resources, you can find it here.  

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Liam Watson is a Senior Journalist with Soccerscene. He reports widely on international football policy, industry matters and industry 4.0

Signify technology lights up sporting clubs safely 

Signify is the world leader in lighting innovation for professionals, customers and lighting for the Internet of Things. 

Signify is the world leader in lighting innovation, providing their service for professionals, customers and lighting for the Internet of Things. 

Holding a strong presence worldwide, Signify can be found in over 70 countries, featuring approximately 38,000 employees.  

Their energy efficient lighting products, systems and services gives customers a more superior quality of light, which makes theirs and other people’s lives safer and more comfortable, leading onto businesses becoming more productive and cities more liveable. 

As parts of the world still continue to deal with the COVID-19 pandemic, Signify can help reduce the risk of viruses and bacteria spreading, especially in large indoor gatherings. It’s their Ultraviolet-C disinfection lighting that has been implemented for the first time at a UK professional sporting club. 

This technology can be found at The Stoop, home to English Gallagher Premiership Rugby Union Club Harlequins. The possibilities as endless for Signify, who can expand to the top four tiers of English football as more clubs can come on board. 

As a case study for how UV-C can be implemented at any team, Signify’s UV-C partner Powercor installed 11 UV-C disinfection upper air units in the Honours Bar of The Stoop. 

In an area that is normally reserved for Season Ticket Members, that section is currently utilised by the home team as their player’s dressing room. As the players are currently the ones to benefit from safety features due to restrictions in the UK, it is thought that once the fans do return to sporting venues, they will be within a more hygienic and safer atmosphere which will become the way forward. 

“Signify is a highly trusted partner and a leader in their field,” Harlequins Chief Executive Officer Laurie Dalrymple said. 

“We are proud to be the first professional sports team in the UK to use UV-C disinfection lighting technology, and we expect to see it widely utilised in future across the sports and events industry.”

Signify have added another layer of analysis for medical purposes as doctors look at ways to manage their players.

Signify’s UV-C disinfection lighting adds an additional layer of protection to the stringent testing and operational processes we have in place to protect the squad,” Harlequins’ Head of Medical Mike Lancaster said. 

“From a medical perspective, I am very satisfied with the way the technology has been tested in depth and fully proven.” 

UV-C is the proven disinfection method that prevents the spread of diseases by disinfecting air, water and surfaces. It breaks down the DNA or RNA of microorganisms to make viruses and bacteria become harmless. Laboratory testing showed that the virus could be clamped down in as little as nine seconds.  

Signify’s partner Powercor have already installed 11 units for Harlequins that are suspended by brackets 800mm from the ceiling. The high position, combined with the luminaires’ design, allows the system to disinfect air as it circulates in the room, even when there are people present. 

Applicable to all sports and venues, this is just the start of the reach that Signify can have with sporting organisations. 

“As a long-term partner of Signify, we are very pleased to extend our professional expertise to UV-C disinfection lighting, which will become increasingly important to our customers in the years ahead,” Powercor Managing Director Richard Grace said. 

“We are proud to play our part in getting the Quins safely to the pitch and creating hygienic spaces for supporters to enjoy the legendary atmosphere of The Stoop once it is considered safe to re-open.” 

Natural convection moves the disinfected air back into the lower part of the room. Shielding and optics in the luminaire’s design will additionally prevent accidental exposure to UV-C radiation.

“Harlequins have a long history at the pinnacle of English rugby. Top athletes work hard to keep their health at an absolute peak, which extends to managing the risks we all now face in crowded public places,” Andy Gowen said, Director Public and Sports Lighting at Signify in the UK & Ireland. 

“We’re very proud to support the Club’s objective to offer players and supporters the very best protection.”

Signify has led the way for UV technology, where they’ve added plenty of innovation and expertise related to UV-C lighting. The way that this lighting is designed, installed and use is treated with care so that safety requirements are made and improves hygiene in a climate where it has never been more important. 

To find out more on Signify and what they can offer sport clubs, you can find it here. 

Sarah Styles appointed as Director of the Office for Women in Sport and Recreation

Sarah Styles has been appointed to the role as Director of Office for Women in Sport and Recreation in Victoria.

Sarah Styles has been appointed to the role as Director of the Office for Women in Sport and Recreation in Victoria.

Beginning with Sport and Recreation Victoria on May 3, 2021, Styles is a highly experienced and well-credentialed sports administrator, where she becomes a valuable addition as a skilled and respected leader, who has been a driving force behind women and girls getting involved in sport.

Styles has a wealth of experience upon taking up the position, with her background featuring roles as an investment banker, and business owner.

Styles is best renowned for her work with Cricket Australia, where she orchestrated a range of initiatives to increase women and girls’ involvement and inclusion in cricket as the organisation’s inaugural Head of Female Engagement.

Her leadership was highlighted by the historic ICC Women’s T20 World Cup Final at the Melbourne Cricket Ground on International Women’s Day last year, as 86,174 fans packed the stands to see Australia defeat India to secure the title.

This incredible attendance showcases the growth of women’s sport over time, with the upcoming 2023 Women’s World Cup in Australia and New Zealand sure to be another fantastic milestone.

More recently Styles has worked as a strategic advisor to Sport Australia and the Australian Institute of Sport on its ‘Women Leading Sport’ initiative, that aims to significantly increase the representation and success of women in leadership positions throughout Australian sport.

She is also a Director of Gender Equity Victoria – Victoria’s peak advocacy body for gender equity, women’s health and the prevention of violence against women.

Styles is the successor to Dr Bridie O’Donnell, who was the first Director of the Office for Women in Sport and Recreation when it was established by the Victorian Government in 2017.

The Office and its Change Our Game plan provides a range of grant and funding programs to support women and girls across all levels of sport and recreation in Victoria.

The Office for Women in Sport and Recreation has also led a world-first board quota policy requiring sport and active recreation organisations funded by Sport and Recreation Victoria and the Victorian Government to comply with the compulsory minimum of 40 per cent consisting of women on boards.

Football Queensland reveals 2021 SAP Program Guide

Football Queensland (FQ) has unveiled the 2021 SAP Program Guide which provides guidance and assistance to players, parents and coaches.

Football Queensland (FQ) has today unveiled the 2021 SAP Program Guide which provides guidance and assistance to players, parents and coaches on how to improve their understanding on how the Skill Acquisition Phase (SAP) operates throughout Queensland.

This SAP Program Guide will assist players, parents and coaches to understand how the Skill Acquisition Phase (SAP) operates throughout Queensland.

The FQ Club Development Unit has consulted with community and advanced clubs, bringing together experienced personnel from various sectors of the game to build a more player-centred approach to SAP, to in turn help to produce better footballers in Queensland.

“The SAP Program Guide is another example of FQ’s commitment to providing clear, useful information about the player pathway to parents and coaches,” FQ CEO Robert Cavallucci said.

“The Guide offers practical advice about the age-specific playing formats and rules for boys and girls, recommendations for SAP coaches on how to manage players on match day, information on SAP State Carnivals and much, much more.

“FQ recognises that SAP is important for young players to develop game-related skills, which is why we have made unprecedented investments in the program over the past 18 months through our Club Development Unit.

“The release of the SAP Program Guide follows on from the launch of our SAPCC initiative, which makes available coaching resources and collateral to community clubs across the state, and our ongoing SAP Club Assessment process, which reviews program delivery for licensed SAP clubs.

“FQ also reformed the SAP structure for 2021 to provide more games and reduce travel time for young Queensland footballers. This Guide outlines all these initiatives and more and is essential reading for anyone involved in SAP in this state.”

FQ issued Advanced SAP Licences to clubs in South East Queensland and runs regional Advanced SAP training centres in Hervey Bay, Bundaberg, Gladstone, Rockhampton, Townsville and Cairns, with a club partnership in Mackay.

In addition to the SAP Program Guide, FQ has also released the Advanced SAP Club Manual which provides specific information about technical matters such as the players age policy and the recommended structure of the club-based MiniSeries events.

To see the guide in full, you can view it here.

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