How a national second division could use mobile-only ticketing

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While mobile ticketing has been around for over a decade, its presence is only increasing with some sporting events starting to move to mobile-only ticketing.

In 2019, U.S. Soccer extended a deal with its official ticketing provider Ticketmaster. The deal included plans to use Ticketmaster Presence a platform which replaces paper tickets with digital passes.

Most MLS clubs have been moving to mobile ticketing over the last few years with the Seattle Sounders in 2016 becoming the first MLS team to go fully mobile.

The MLS offers mobile ticketing via the league’s official app and MLS club apps.

There are now many ticketing platforms which offer mobile ticketing.

Australian soccer could use a platform such as TicketCo.

TicketCo was launched in 2013 with an aim to create a user-friendly ticketing solution.

“By providing a frictionless payment journey for the public and a single point of administration for the event organiser, TicketCo is creating the best value for both users and organisers. Through TicketCo organisers can sell both tickets, food and beverages, merchandise and accommodation,” TicketCo said on their website.

Here are the major reasons why Australian soccer should consider a move to mobile only ticketing.

COVID safe

The contactless aspect to mobile ticketing makes the technology extremely important as the FFA will be looking into how to get as many fans into stadiums safely during the pandemic.

TicketCo UK Country Manager David Kenny told fc business of the tracking and tracing ability of the TicketCo platform.

“Our traceability feature can enable football clubs to accurately record the details of everyone who enters the stadium. It works by scanning the ID of the supporter, or colleague when they enter the stadium, via a smartphone or tablet,” Kenny said.

“The information would then be stored accordance with GDPR regulation for the period required by the government for tracing. Once the time frame expires the data would automatically be deleted via an automated process.”

Self-scanning technology for mobile tickets is already in place at the major stadiums in Australia. While it may be expensive for NPL clubs to put this technology in place, it can be integrated quickly.

TicketCo can be integrated into a stadium within two weeks.

David Kenny also believes that the technology is “accessible and affordable to all clubs”.

Convenience and flexibility

Some US colleges have also decided to use mobile only ticketing for their sporting events based on the convenience and flexibility mobile ticketing offers. For the 2020/21 seasons the University of Arkansas and Florida Atlantic University have opted to move to digital ticketing systems.

Vice Chancellor and Director of Athletics at the University of Arkansas, Hunter Yurachek said that mobile ticketing options had been successful in previous seasons.

“Whether it is transferring tickets to family or friends, getting the latest update on gameday changes or self-scanning themselves into the event, our fans now can manage their tickets, at their convenience, by utilizing their smart phones,” he said

“No longer do fans need to worry about forgetting tickets at home or in the car. With mobile ticketing, our fans literally have all of the gameday options they need right in the palm of their hand.”

Florida Atlantic University shared a similar sentiment when announcing their move to mobile only ticketing.

“(A) new and convenient way for fans to access tickets to FAU home games directly on their smartphone. Ease and flexibility to transfer tickets to friends and family,” they said.

Live-streaming

The TicketCo platform can also be used to live-stream matches with both pay-per-view and video on demand options for TicketCo TV.

David Kenny said that the live streams can be viewed on Apple TV and Android TV.

“If stadiums remain closed live streaming will become a key issue. And once physical crowds are welcomed back clubs can simply host ‘hybrid events’ by selling tickets to the stadium alongside virtual tickets,” he said.

“Introducing a robust live streaming solution now will be a sound long term investment for football clubs.”

Either by using the TicketCo platform or adapting similar technology into its own My Football Live app the FFA could create a single area where fans would be able to access both live-streams and tickets.

This would make it very straightforward for fans to have their tickets or view live-streams for Socceroos, Matildas, A-League, W-League, NPL and the new National second division matches.

Data

The data from mobile ticketing, can tell organisers who bought tickets, who tickets were transferred to and who actually attended the event. This would be useful to help market the game.

The demographics of attendees could be analysed to give the FFA an specific idea of who their audience is.

With several benefits to mobile only ticketing, digital only tickets could soon become a reality for Australian soccer.

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Netflix’s Women’s World Cup deal puts IMG’s technology in the spotlight

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Image Credit: Shutterstock

Netflix’s first exclusive football deal will see the next year’s FIFA Women’s World Cup at the centre of it’s live-sport strategy. The US-streaming service company has appointed IMG as its production partner for all 64 matches in Brazil, as well as more than 100 hours of live studio programming. The deal includes English and Spanish coverage for viewers within the US, and English and French-language coverage for those in Canada. IMG will also support Netflix’s coverage of the tournament’s draw in December.

The 2027 Women’s World Cup runs from June 24 to July 25 across eight host cities, and will be the first edition to feature 32 teams. The scale of the tournament makes it an ambitious first foray into sports broadcasting for Netflix – which means IMG’s involvement will be of great significance.

IMG’s production engine

IMG has built its reputation on producing and distributing live sport at scale. It’s Stockley Park, London facility includes broadcast studios, production galleries, edit suites and facilities for radio, podcasting, dubbing and visual effects. The company has worked across major properties including the Premier League, Major League Soccer and other international sporting events.

For a World Cup, this infrastructure provides more than a place to make television; it creates a central point where production teams can manage feeds, graphics, replays, commentary, editing and distribution while events are taking place thousands of kilometres away.

Remote production is the key

The most important technology for a tournament spread across eight Brazilian cities is connectivity. IMG has invested in remote-production workflows that allow production teams to work across locations, rather than putting every specialist inside each stadium. Its wider production operation has used fibre, satellite, cloud and IP-based connectivity to move live signals between venues and production centres.

That model can reduce the amount of equipment and specialist staff required at every venue while allowing senior producers, directors, replay operators and graphics teams to work from centralised facilities. IMG has also demonstrated long-distance IP production, including a 20,000-kilometre link between Tokyo and London that carried uncompressed, low-latency video. For Netflix, those capabilities are particularly relevant. The platform is building a single viewing experience for audiences in two markets, but the raw ingredients will come from stadiums spread across Brazil. A resilient network becomes just as important as the cameras themselves.

From stadium to stream

The technology chain does not end when the pictures leave the venue. A modern sports production operation has to manage ingest, replay, media asset management, graphics, audio, quality control, archiving and transmission. IMG’s facilities have been built around those workflows, with master control and transmission capabilities alongside post-production and archive operations.

That infrastructure also gives IMG the ability to turn the live tournament into a wider stream of content. A goal can become a replay, a highlight, a social clip or part of a studio package without waiting for the match to finish. For Netflix, that fits a platform built around on-demand discovery as much as live viewing.

A new test for Netflix

Netflix has already made a significant investment in football through documentaries and other programming. The 2027 Women’s World Cup takes it up a level. FIFA describes the agreement as the first competition Netflix has acquired in full, making the tournament a major test of its live sports operation. IMG therefore has a job that goes beyond producing 64 matches; it must help Netflix build the technical backbone for a month-long, multi-venue broadcast, while maintaining consistent production standards across languages and locations.

The viewer may simply press play and see a World Cup match appear instantly. Behind that button will be a complex network of cameras, connectivity, control rooms, production systems, people and data. That is the real significance of Netflix’s IMG deal: the streamer is bringing the tournament to its platform, but IMG is providing much of the machinery that can make a global football event feel seamless.

The ball is no longer just being improved it is being connected

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The humble football is becoming one of the more technologically advanced objects on a football pitch.

Across the A-Leagues, Mitre’s new Ultimax Pro is focused on improving what happens when the ball is kicked, while LaLiga has taken the next step by turning the ball into a source of live match data.

The contrast shows how football technology is moving in two directions at once, improving the physical performance of equipment while increasingly connecting it to the digital systems surrounding the game.

Refining the Physical Object: Mitre’s Ultimax Pro

The Ultimax Pro, which will be used across the 2026/27 A-League Men and Ninja A-League Women seasons, incorporates Mitre’s HyperFlow, HyperFoam, HyperSeal and Delta Skin technologies.

Its debossed grooves are designed to reduce drag and improve stability in flight, while the cushioning, bonding and surface technologies are aimed at producing consistent rebound, durability and control. The ball carries FIFA Quality Pro certification, reflecting the testing standards required for professional match balls.

The technology is largely invisible to supporters. Its purpose is to make the ball behave more predictably for players, rather than fundamentally changing the football itself.

Connecting the Ball to the Digital Ecosystem: LaLiga’s Sensor-Driven Approach

LaLiga’s approach is different.

The Spanish competition has introduced a radio-frequency sensor developed by KINEXON into its PUMA match ball, with the technology being used across every LaLiga EA Sports fixture this season.

The sensor continuously transmits information about the ball’s position and the precise moment of contact. Around 12 antennas installed in each stadium capture the data and feed it into LaLiga’s wider technology infrastructure.

That gives the ball a role beyond simply being the object of play.

Knowing exactly when the ball is touched can help officials in a variety of situations. Offside, handballs, deflections and other decisions where a difference of milliseconds can affect the outcome could all benefit.

But the more interesting development may sit outside officiating.

LaLiga is using the connected ball to create xBALL, an official data layer that can feed broadcasts, digital products and future second-screen experiences. Data such as shot speed, ball spin and trajectory could all be incorporated into its media and digital products.

The ball is no longer just something that manufacturers compete to make faster, more durable or more responsive. It can also become a source of proprietary data that leagues can use to improve broadcasts, develop digital products and create new ways for supporters to understand the game.

The Ball as Part of Football’s Intelligence Layer

Mitre is refining the physical object. LaLiga is connecting that object to the digital ecosystem of the match.

Together, however, they point to the same direction of travel.

Football equipment is becoming increasingly intelligent.

The evolution is not necessarily about adding technology for its own sake. In the A-Leagues, the objective is consistency: predictable flight, touch and rebound. In LaLiga, the objective is precision and information: knowing exactly where the ball is and when it was touched.

The commercial opportunity comes from what can be built around those capabilities.

As stadiums become more connected, broadcasts become more data-rich and clubs and leagues collect increasingly detailed information about matches, the football itself can become another input into that infrastructure.

It also changes the relationship between equipment manufacturers and competitions.

A match ball used to be primarily a physical product supplied to a league. Connected technology creates the possibility of the ball becoming part of a broader technology stack involving officiating systems, broadcast platforms, analytics and fan-facing digital products.

The A-Leagues are starting with the physical performance of the ball. LaLiga is showing what can happen when that physical object becomes connected.

The next generation of football technology may not be something players wear or referees use.

It may be the ball itself.

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