The importance of boosting the connection between clubs and their local businesses

Football clubs across the world have financially suffered over the past two years, through the length of the COVID-19 pandemic.

But it was the smaller businesses in these clubs’ catchment areas who were affected even more.

Local businesses are a vital part of the overall football economy across the world, including in Australia, but according to studies local businesses saw their revenues slashed by 20-30% on average.

With stadium gates around the world already reopening or in the process of it, these clubs have the opportunity to not only rebuild their own revenue, but play an important role in boosting their local economies as a whole.

Blackpool-based Eleven Sports Media is rapidly expanding their existing mission to assist in that process.

Over the past 13 years the company has bridged the gap between clubs’ time-starved commercial teams and their local business communities.

Eleven specialise in owning, managing and operating Community Partner programmes for clubs who decide to use their services. Resources are freed up, with the club provided a solution which grows multiple long-lasting partnerships with local businesses.

Over the past year, demand for the company’s deeply held community values, top-class activation expertise and high-tech stadium inventory has surged.

The company’s Stadium, StatTV and StatZone fan-engagement platforms continue to evolve rapidly, with many clubs across the world noticing these improvements.

More than 40 clubs across all the of the UK (many of them being in the Premier League) have partnered with Eleven Sports Media, with the company also recently striking a deal with MLS side New York City FC (NYCFC).

Their growth is a testament to the work they do in helping clubs build strong connections with their local business communities.

“We have been fortunate to work across all tiers of the game and in all regions of the country for many years,” Matt Cairns, founder and CEO of Eleven, told FC Business.

“We know exactly how important the ties between clubs and the businesses around them truly are.

“It’s those businesses that will always be there to support their clubs through the ups and downs, and we understand what those local businesses need for real growth. That’s why we have evolved our model so far beyond simple stadium advertising. From boosting digital audiences through to achieving CSR objectives or creating high-impact experiences, we cover all the bases to make sure those businesses enjoy real returns from of their partnerships with clubs.”

Eleven’s new agreement with the New York club will see them develop new partnerships for local businesses, giving them an unprecedented platform for growth possibilities in the future.

The company’s branding will also be displayed on NYCFC’s academy kits, an investment that Cairns says speaks to Eleven’s commitment both to the MLS club and to the new partners it will engage on their behalf.

“We are the shirt sponsors of over a dozen Academy teams, and it’s great to add NYCFC to that list. Investing in our partner clubs is hugely important to us – it matters to those clubs, and to the local businesses around them. There’s no better way to demonstrate our own values, as well as the rewards that come from meaningfully engaging with clubs in this way,” Cairns stated.

Matt Goodman, Chief Commercial Officer and Chief Operating Officer at NYCFC, believes the club’s partnership with Eleven is an evolution of a community focused ethos that the MLS team has maintained since it was founded.

“We’re a community asset,” he told FC Business.

“Our role is to connect with the community to empower better lives through soccer. We would have said that before the global pandemic, but even more so after it.

“Our responsibility is to help pick the citizens of the city, those businesses, back up.”

Goodman was an influential member in a team that delivered a unique collaboration with Mastercard last year, which extended the club’s commercial and digital marketing expertise to struggling local businesses.

The club has also worked to free up retail room for local challenger drinks brands – another one of the ways it has provided opportunities for small businesses within New York to gain exposure in the marketplace.

“The most exciting part about partnering with Eleven is that shared emphasis on small business and on community,” Goodman said.

“To help those who need help the most. Eleven’s history with global football, coupled with an emphasis on community, is the most unique part of how Eleven operates.

“What the partnership will do is it will give us a much larger platform to be able to speak to more fans and give more small businesses, a bigger platform for success. And that to us is the most important part.”

It’s a similar story in the UK, where Eleven is the shirt sponsor for both Celtic FC Women and the club’s B-team, providing the Scottish giants with an array of technology and partnership solutions.

The club was founded in its community to initially address the issue of poverty, and despite its strong worldwide following, its devotion to its local roots remains strong. Eleven has added many local businesses to Celtic’s network of local partnerships.

“The club was born in the community,” Commercial Director of Celtic FC, Adrian Filby, told FC Business.

“Local businesses are an important part of the community; they employ local people – they are supporters. Our partnerships with Eleven gives them the opportunity to be part of a premium global brand.

“Therefore, we are – in a big way- supporting them and helping them come back through a difficult period.”

“It’s about bringing everybody back to what the club stood for. Without local businesses, without local people employed, there isn’t a local football club.

“We’re all one, so it’s a critical part of the ecosystem for us.”

In finding these innovative ways to connect with local businesses and expand their relationships, with the help of companies like Eleven, clubs are viably supporting their own future – but also that of their local economies.

 

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Arncliffe Aurora’s Riverine Park investment creates a platform for growth

Arncliffe Aurora Football Club has started a new chapter with the launch of Riverine Park, creating a larger platform for football, community engagement and long-term growth in Sydney’s St George region. More than 2,500 people attended the community opening on 8 August, marking the club’s first matches at its new home and showcasing a significant upgrade in its operating capacity.

Riverine Park provides two full-size natural turf football fields, modern player and community amenities, and a new clubhouse. The additional capacity responds to strong growth in Arncliffe Aurora’s football programs, particularly at junior level. The club has also highlighted a $2.5 million investment in facility upgrades. Together with its existing Arncliffe Park base, Riverine Park gives Aurora two homes and a stronger physical platform for its football operations.

More capacity allows the club to accommodate more teams, players and programs, while updated facilities can support stronger member retention and recruitment. They create more opportunities for coaching, development programs, events and community activities. The new site can also strengthen the club’s commercial proposition; a modern facility gives sponsors greater visibility and provides more opportunities to activate partnerships around football and community events. It can also help the club build relationships with schools, community organisations and football bodies. That matters as grassroots clubs increasingly operate as community hubs rather than simply sporting organisations.

Riverine Park also creates opportunities for the wider football ecosystem. Football St George has identified the facility as a platform to grow participation and provide opportunities for players of different ages, abilities and backgrounds. Bayside Council’s project includes upgraded change rooms, toilets, canteen facilities, lighting, seating and solar panels, adding further functionality to the precinct.

For Arncliffe Aurora, the investment is therefore about more than adding fields. It creates infrastructure that can support participation, player development, community programs and commercial activity over the long term. The challenge now shifts from construction to utilisation. The club must maximise the new capacity, maintain the assets and convert greater participation into a sustainable operating model to benefit the community long-term.

The Young Socceroos exposed one of Australian football’s biggest problems

Australian football has spent years trying to create a clearer structure for the game.

But one question keeps resurfacing: who is actually responsible when the interests of Australian football collide?

The Young Socceroos failing to qualify for the 2027 AFC U20 Asian Cup is the latest example.

Australia finished third in its qualification group after a 2-0 defeat to Indonesia, failing to qualify for a tournament it won in 2025.

The result itself was disappointing. But the circumstances around the squad selection were arguably more so.

Several A-League players were unavailable because their clubs did not release them for the qualification campaign. Melbourne City’s Lawrence Wong and Medin Memeti and Adelaide United’s Amlani Tatu were among those affected.

The reason is straightforward. The U20 qualification tournament fell outside a FIFA international window, meaning clubs were not obliged to release players. A previous agreement between Football Australia and A-League clubs had allowed national teams to select domestic players outside those windows, but that arrangement expired.

That leaves a much bigger question than whether three players should have been available.

Why was there not a structure in place that could resolve this conflict before it became a problem?

One game, multiple priorities

The answer is partly structural.

Football Australia is responsible for the national teams and the broader national framework. The APL operates and commercialises the A-Leagues. State federations oversee their own competitions and development structures, while clubs have their own commercial, sporting and player-development priorities. Meanwhile, the PFA represents the players.

Football Australia’s own governance outline acknowledges the unbundling of Football Australia and the APL was completed at the end of 2020, while noting the two organisations still need to collaborate across areas including pathways, community football and national teams.

On paper, that separation makes sense.

In practice, difficulties emerge when the model is tested and conflicts of interest emerge.

A club has an obligation to its competition and its squad. Football Australia has an obligation to its national teams. Players have career considerations, while the APL has commercial and scheduling interests. State bodies have their own competitions and pathways.

None of those interests in isolation are necessarily unreasonable.

The problem comes when they point in different directions.

The cost of fragmentation

This is not the first time the club-versus-country question has reared its head.

The same issue has affected Australia’s youth pathways before. In 2012, then-national technical director Han Berger acknowledged the particular difficulty Australia faces because many young players are overseas and youth international tournaments are often held outside FIFA windows, meaning clubs are not obligated to release their players.

And there is a broader irony here.

Australian football is producing young players good enough to attract serious international interest. A-League clubs are increasingly important development environments, with 15 A-League players included in Australia’s 2025 U20 World Cup squad.

Yet the system seems to struggle coordinating those same players when the national team needs them.

That is not necessarily a club problem.

It is a system problem.

Who gets the final say?

The answer cannot simply be that Football Australia should have more power.

Nor should clubs be expected to sacrifice their own interests whenever national teams come calling.

The real issue is whether Australian football has clearly defined the points at which the interests of the national team, professional clubs and players intersect and importantly, where they take priority.

If it has, those rules need to be understood and consistently applied.

If it hasn’t, this should be the catalyst to fix them.

Because the consequences extend beyond one U20 tournament.

Australia’s youth national teams are part of the country’s player-development pathway. International tournaments provide players with experience, exposure and opportunities to progress. The U20 Asian Cup also serves as a pathway towards the FIFA U20 World Cup.

Missing that pathway matters.

At the same time, A-League clubs are investing in academies, recruiting young players and trying to build sustainable professional businesses. They cannot simply operate as talent suppliers for national teams without considering their own competitive and commercial interests.

That tension is natural, and not going away.

Australian football needs alignment, not another power struggle

The answer may therefore be less about deciding who is in charge and more about establishing who is responsible for what.

Football Australia, the APL, clubs, state federations and the PFA do not need identical objectives.

But they do need a common framework for the moments when those objectives collide.

That could mean clearer player-release agreements, longer-term scheduling coordination and defined mechanisms for resolving disputes before squads are announced.

The alternative is a cycle of arguments.

Clubs blame national team scheduling. National teams point to player availability. Players find themselves caught between employers and country. Fans are left wondering why a supposedly connected football system cannot agree on something as fundamental as making Australia’s best young players available for an international tournament.

That is why the Young Socceroos’ failure to qualify should prompt a bigger conversation than whether three A-League players were released.

Australian football has spent years building separate professional, national and community structures.

The next challenge is making those structures work as one.

Because when nobody has the authority or responsibility to resolve the competing interests, everyone can have a legitimate position and Australian football can still lose.

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