The importance of boosting the connection between clubs and their local businesses

Football clubs across the world have financially suffered over the past two years, through the length of the COVID-19 pandemic.

But it was the smaller businesses in these clubs’ catchment areas who were affected even more.

Local businesses are a vital part of the overall football economy across the world, including in Australia, but according to studies local businesses saw their revenues slashed by 20-30% on average.

With stadium gates around the world already reopening or in the process of it, these clubs have the opportunity to not only rebuild their own revenue, but play an important role in boosting their local economies as a whole.

Blackpool-based Eleven Sports Media is rapidly expanding their existing mission to assist in that process.

Over the past 13 years the company has bridged the gap between clubs’ time-starved commercial teams and their local business communities.

Eleven specialise in owning, managing and operating Community Partner programmes for clubs who decide to use their services. Resources are freed up, with the club provided a solution which grows multiple long-lasting partnerships with local businesses.

Over the past year, demand for the company’s deeply held community values, top-class activation expertise and high-tech stadium inventory has surged.

The company’s Stadium, StatTV and StatZone fan-engagement platforms continue to evolve rapidly, with many clubs across the world noticing these improvements.

More than 40 clubs across all the of the UK (many of them being in the Premier League) have partnered with Eleven Sports Media, with the company also recently striking a deal with MLS side New York City FC (NYCFC).

Their growth is a testament to the work they do in helping clubs build strong connections with their local business communities.

“We have been fortunate to work across all tiers of the game and in all regions of the country for many years,” Matt Cairns, founder and CEO of Eleven, told FC Business.

“We know exactly how important the ties between clubs and the businesses around them truly are.

“It’s those businesses that will always be there to support their clubs through the ups and downs, and we understand what those local businesses need for real growth. That’s why we have evolved our model so far beyond simple stadium advertising. From boosting digital audiences through to achieving CSR objectives or creating high-impact experiences, we cover all the bases to make sure those businesses enjoy real returns from of their partnerships with clubs.”

Eleven’s new agreement with the New York club will see them develop new partnerships for local businesses, giving them an unprecedented platform for growth possibilities in the future.

The company’s branding will also be displayed on NYCFC’s academy kits, an investment that Cairns says speaks to Eleven’s commitment both to the MLS club and to the new partners it will engage on their behalf.

“We are the shirt sponsors of over a dozen Academy teams, and it’s great to add NYCFC to that list. Investing in our partner clubs is hugely important to us – it matters to those clubs, and to the local businesses around them. There’s no better way to demonstrate our own values, as well as the rewards that come from meaningfully engaging with clubs in this way,” Cairns stated.

Matt Goodman, Chief Commercial Officer and Chief Operating Officer at NYCFC, believes the club’s partnership with Eleven is an evolution of a community focused ethos that the MLS team has maintained since it was founded.

“We’re a community asset,” he told FC Business.

“Our role is to connect with the community to empower better lives through soccer. We would have said that before the global pandemic, but even more so after it.

“Our responsibility is to help pick the citizens of the city, those businesses, back up.”

Goodman was an influential member in a team that delivered a unique collaboration with Mastercard last year, which extended the club’s commercial and digital marketing expertise to struggling local businesses.

The club has also worked to free up retail room for local challenger drinks brands – another one of the ways it has provided opportunities for small businesses within New York to gain exposure in the marketplace.

“The most exciting part about partnering with Eleven is that shared emphasis on small business and on community,” Goodman said.

“To help those who need help the most. Eleven’s history with global football, coupled with an emphasis on community, is the most unique part of how Eleven operates.

“What the partnership will do is it will give us a much larger platform to be able to speak to more fans and give more small businesses, a bigger platform for success. And that to us is the most important part.”

It’s a similar story in the UK, where Eleven is the shirt sponsor for both Celtic FC Women and the club’s B-team, providing the Scottish giants with an array of technology and partnership solutions.

The club was founded in its community to initially address the issue of poverty, and despite its strong worldwide following, its devotion to its local roots remains strong. Eleven has added many local businesses to Celtic’s network of local partnerships.

“The club was born in the community,” Commercial Director of Celtic FC, Adrian Filby, told FC Business.

“Local businesses are an important part of the community; they employ local people – they are supporters. Our partnerships with Eleven gives them the opportunity to be part of a premium global brand.

“Therefore, we are – in a big way- supporting them and helping them come back through a difficult period.”

“It’s about bringing everybody back to what the club stood for. Without local businesses, without local people employed, there isn’t a local football club.

“We’re all one, so it’s a critical part of the ecosystem for us.”

In finding these innovative ways to connect with local businesses and expand their relationships, with the help of companies like Eleven, clubs are viably supporting their own future – but also that of their local economies.

 

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Football South Australia renews partnership with Datacord as Community Football Commitment Deepens

Football South Australia has announced the renewal of its partnership with Datacord, continuing a relationship that has grown steadily since the South Australian print and document solutions provider first entered the football community as naming rights sponsor of the Collegiate Soccer League Division 1.

That initial agreement, which saw Datacord align with one of Adelaide’s most historic amateur competitions, marked the beginning of what has since developed into a broader commitment to South Australian football at every level. The renewed partnership extends Datacord’s involvement beyond the CSL and into the wider Football SA ecosystem, with clubs across the state now able to access exclusive offers and preferred pricing on photocopying, managed print services and tailored business solutions.

The practical value of that access should not be understated. Community football clubs operate on tight margins, relying heavily on volunteer administrators managing everything from registration paperwork to grant applications. Cost-effective print and document solutions reduce the operational burden on those volunteers, a small but meaningful contribution to the sustainability of clubs that form the backbone of the game in South Australia.

“George is a great supporter of sport in South Australia and we are delighted to have Datacord as a supporter of football,” said Football SA CEO Michael Carter. “Service is second to none and we highly recommend their services to the business community within the Football Family.”

For Datacord Managing Director George Koutsoubis, the renewal reflects a genuine investment in the community rather than a transactional commercial arrangement. “It is important to support the local community, and Football South Australia is the perfect place to start spreading the word about Datacord and what we do for the South Australian community,” he said. “We are locally owned and operated, and I think it is a great partnership to be part of.”

Beyond the Pitch: Miyuki Kobayashi on the Real Challenges Facing Japan’s Women’s Game

Last week, Soccerscene spoke to pioneer of women’s football in Japan, Miyuki Kobayashi, about the game’s development in Japan and the intersection between sporting and social change in the country.

 

Talent, quality and recent silverware

After Japan’s recent AFC Women’s Asian Cup victory in the final against Australia, the women’s national team solidified its standing as the No.1 team in Asia.

Throughout the last 15 years, Japan’s women’s national team has grown into a formidable opponent, boasting a World Cup trophy, an Olympic silver medal, as well as three AFC Women’s Asian Cups.

The talent is undeniable. The quality is unwavering. And the team shows no signs of slowing down.

But these victories and trophies on the world stage wouldn’t be possible without the leaders behind the scenes – none more so than Miyuki Kobayashi, former WE League Board Member and current JEF United Ladies Scout and Academy Chief.

 

Laying the foundations

Kobayashi has led the charge for women’s football in Japan, promoting not only a sport which values success, but one which empowers female footballers across the nation.

“At university, not many girls were playing and we didn’t have an official team. I went to the US and the environment was so different,” Kobayashi explained.

“That opened my eyes – women can play. That’s how I started the women’s soccer league when I came back: to make an environment for girls to play.”

Thus, accessibility and opportunity became driving factors behind Kobayashi’s work, not only for those on the pitch, but for those in the dugout.

“I got involved at the JFA (Japanese Football Association) to promote women’s football. We wanted to create the opportunity for women to be coaches.”

“They are coached by men all the time, so even when the top players leave the football world, they never think to be involved.”

Furthermore, as a former coach of JEF United Ladies Youth and General Manager, Kobayashi was intent on employing as many female coaches as possible. It was not merely a personel change, but a challenge to widespread social attitudes.

“When I started to employ female coaches, the girls’ parents asked why the coach wasn’t a man. But gradually, we started to make it equal – they didn’t talk about the gender, but about the quality of the coach.”

 

The mission to empower

In 2011, the same year Japan’s women won the World Cup, the domestic league was yet to become professional. Known as the Nadeshiko League, players would work during the day and train in the evenings.

The transition from an amateur to the current professional league required time, resilience and a change in perspective.

“The sports world in Japan is more traditional – it is dominated by men,” said Kobayashi.

“If you want to make the environment even, or (want) more women to come into the (football) world, you can change the mind of the players.”

Since 2021, the WE League has embodied a sense of growth and positive change for the women’s game. In name and nature, it looks to empower players, coaches and all involved in the industry.

“I was in charge of mission achievement for women’s empowerment. We wanted to educate the players, to inspire girls and women who watch the game.”

However, the drive to empower women in football was not without backlash and challenges.

“Some people don’t like that word: ’empowerment’. It’s too strong for them. Some women really appreciate it, but it’s not easy to change the mind of society through football,” Kobayashi admitted.

 

Growing and attracting talent

Although WE League clubs are accelerating youth development and expanding pathways across U15, U18 and first team football, Kobayashi acknowledged that the overall product must improve to bring foreign players to Japan and entice homegrown talent to stay.

“Most of the national team players go to Europe or North America. I don’t say it’s a problem, but from a young age, girls who can play in the WE League want to go abroad,” Kobayashi outlined.

Indeed, when looking at the starting XI in last month’s AFC Women’s Asian Cup final, only one player – Hana Takahashi – plays in the WE League.

But the key to attracting domestic and international players to the WE League, is aligning financial investment and industry attitudes.

“The reason why women’s football has developed in European countries is the social thinking – you have to be equal and have the same opportunities as men in football. The Japanese way of thinking, especially in the football world, is not that at all,” Kobayashi continued.

“When I speak to people at Spanish clubs, women’s football is not a charity, but an investment.”

“We have assets. We have good, young players, but we’re exporting them, so we need to import too.”

Indeed, Spain is a perfect example of what can happen when investment becomes intentional, not optional. Back-to-back UEFA Women’s Nations League titles, 90% television viewership increase since 2016, and record-breaking crowd numbers reflect what can happen when the industry aligns in vision and commitment.

Japan has the players to compete against any nation in the world. Purposeful investment, combined with its overall quality of players and style, could transform the WE League into a true, global powerhouse.

 

The vision for the future

Moving forward, Kobayashi hopes that girls progressing through JEF United’s academies develop confidence and resilience, whether as players or people.

“We want to make the girls – even if they aren’t in JEF United – continue playing football and continue to be leaders,” Kobayashi said.

“Some of them have a dream to be a coach or a leader off the field too, so that’s one of the attributes we want to develop.”

This resilience, reflected by the club’s ‘never give up’ philosophy, is testament to the vision of empowerment championed by Kobayashi across the women’s game.

Even in the face of social obstacles and a lack of financial investment, perseverance and hard work is at the bedrock of women’s football in Japan. It is not just that these values exist, but that they are consistently manifested on and off the pitch, which can show future generations that football is a sport for all – men and women alike.

 

Final thoughts

There is no limit to what the WE League and the national team can achieve if given the resources it deserves. All the ingredients are there: individual quality, a distinct playing style, football philosophy and ambitions to grow.

By following the example of industry leaders like Kobayashi, women’s football in Japan can hopefully continue to make waves of impact – in the sporting landscape and society as a whole.

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