When Covid-19 swept across the world, clubs were left wondering about ways to generate revenue with limited to no fans in attendance.
With countries such as the UK still working towards getting supporters back in stadiums, particularly for the English Premier League, TicketCo have come up with a way to turn a negative situation into a positive with their pay-per-view Media Services.
It’s been just over a year since the coronavirus pandemic made its way to nations other than China, prompting the postponement or cancellation of major events.
In that time, sport organisations and media outlets have had to adapt. We’ve seen new streaming services pop up and the need for pay-for-view type services which TicketCo can provide, to make up for lost matchday attendance.
For supporters at home, they need the best possible viewing experience. As part of their streaming service, TicketCo can offer user friendliness as of utmost importance, a smooth process for ticket purchasing by the end user, versatility to watch not just on TV, as well as high definition quality sound and video.
TicketCo can also work closely with organisations to ensure that everything goes to plan, including a secure URL to the stream that isn’t copied or shared without permission, keeping the match available for sale until it starts & during event, customer data integrating with the club’s customer relationship management (CRM) system, no up-front investment for the broadcasting part of production, the offering of club merchandise, and easy-to-use technology that gives access to graphics.
Just like the clubs and leagues, TicketCo have changed the way they provide their service. It’s now become more important than ever to have a digital element to your craft, where they saw a new opportunity pop up to assist teams that needed a pay-per-view alternative.
TicketCo Media Services has become a video-on-demand solution that aligns with their event payment platform, so the ticket office can cater for online broadcasting. It puts the supporters (end user) at the forefront to deliver them a smooth and enjoyable experience.
TicketCo ensures that fans are able to watch all content on a variety of devices to make sure they aren’t pigeonholed with how they can watch. Having that freedom to watch from a TV, phone, tablet, desktop or whatever it might be promotes good fan experience and less annoyed ones.
There have already been lower league clubs embracing this technology and shows that most clubs are capable of utilising TicketCo’s offering.
“TicketCo is a hugely versatile platform and a true disrupter,” FC Isle of Man commercial director Ty Smith said.
“The platform provides the club with cutting edge technology and capabilities that even professional clubs can only dream of.”
National League club Altrincham FC is another side that has seen the benefits of pay-per-view streaming, being able to provide fans with access to all of their home games this season.
“Club’s that don’t explore live streaming are crazy, to put it simply,” Co- chairman Bill Waterson said.
“Our partnership with TicketCo proves that you don’t have to be a big club to provide a professional service to supporters.”
TicketCo Media Services is building on the future of media technology through AWS, the leading cloud technology provider. It hoped that lower league clubs can take full ownership of their digital content and monetise it through a platform like TicketCo Media Services.
It can be handled from a league level instead of club level, so that teams can offer their fans a range of packages, including physical home tickets and virtual away tickets, or virtual home and away tickets for anyone wanting to view games from overseas.
Leagues can also think about branding involvement, so that this is relevant for the viewing audience. Graphics can be used in a similar manner to what we see in top leagues on commercial TV channels. It adds another layer of advertising opportunities, as TicketCo Media Services have an ‘up-sell’ functionality that promotes and sells other products to supporters while fans go and purchase their digital match tickets.
Lower league clubs tend to have a very loyal follower base, but this has the potential to grow with an effective streaming provider such as TicketCo Media Services.
By the time the 2021/22 season kicks off in lower leagues across the UK, it’s expected that there will be full online coverage and monetization of every match. TicketCo Media Services see this as a positive aftermath of Covid-19, where a widespread crisis has created an unexpected silver lining for recovering clubs.