The app, called Valencia CF – Seat Delivery, allows fans to order food and beverages via a new and free smartphone application by the club. While the service will initially only be offered in selected areas of the stadium, the potential for it to grow in popularity will be massive.
In a few steps, fans can order conveniently from their phone and provides all details of food and drink offerings with pricing.
“All spectators can now enjoy the new and innovative service of food, drinks and merchandise delivery directly from their seats without missing a single second,” Valencia said in a statement regarding the app.
“Valencia CF reinforce their position as one of the most technologically innovative sports clubs in the world, providing unique experiences to the fans.”
In Australia, we haven’t seen clubs take the plunge into food delivery services, but whether to launch a service such as this will depend on appropriate infrastructure to roll it out.
Any stadiums that have clear seating or bays would mean spectators can easily be identified by people looking to deliver the food and drink. As Valencia have done, the service doesn’t have to cover each area of the ground but may be a good idea for a trial to see how the future might look – it would definitely cut down queues at the kiosks especially during the half time break.
Valencia want to lead the way in technological advancements, with an Uber Eats type service making it easier for fans on match days. Introducing something like this in Australian stadiums will expand into the digital market which clubs would be looking to embrace.
The app by Valencia is currently available on all Android and Apple IOS systems, and is a separate application to Valencia’s official fan platform. The club also maintains a ‘Centenari – Valencia CF’ historical virtual experience platform.
Valencia are seventh on the La Liga table, behind sixth-placed Villarreal on goal difference.