Why Mobile Connectivity is now a critical service in stadiums

As stadiums across the world begin to welcome back crowds, clubs are looking to improve the overall experience for fans in a post COVID-19 world.

Mobile connectivity continues to be an increasingly important utility in stadiums, with fans now somewhat expecting the service at the football grounds they visit.

UK company Wireless Infrastructure Group (WIG) own and operate the nation’s largest selection of indoor mobile networks, serving over 1.25 billion visitors each year.

Working with all UK mobile network operators, WIG have direct experience in designing, installing and operating mobile infrastructure and lead the market in network deployment and management in stadiums and sports venues.

2020 saw the biggest ever growth in the UK for mobile devise usage, with users trying to stay connected whilst offices, businesses and venues were closed due to the pandemic.

These figures are expected to increase again in 2021, with mobile device usage now exceeding time spent watching live TV.

Vijay Sodiwala, Commercial Director at WIG, believes that these increases during the COVID period will impact supporters’ expectations of the matchday experience in stadiums.

“It is inevitable that fan behaviour will have changed significantly in terms of how much they interact with their mobile devices and the quality of connectivity and service they expect as part of their overall stadium experience,” he told fcbusiness.

“Fans will expect dedicated coverage and a high-speed data capability allowing them to access the internet, stream videos, interact on social media, text and make calls to friends and family before, during and after matches.

“They will be less tolerant of a poorer mobile experience, especially in venues that are charging them to attend events.”

Sodiwala explains the best possible way to address poor mobile connectivity in stadiums.

“Outdoor networks (such as masts, towers and rooftop installations) are just not designed to deliver the capacity that is needed when you have stadiums operating at full capacity and it is no longer appropriate to look to the mobile network operators to solve these problems for us,” he said.

“The most efficient solution for enabling properly dimensioned mobile services within a stadium is a distributed digital network approach.

“This is a single network deployed around the stadium that can support all of the mobile network operators and all of their technologies (2G, 3G, 4G and 5G) at the same time. It can also support private network capabilities that stadiums operators and clubs have started to use as a secure, high capacity, flexible and lower-cost alternative to WiFi and traditional wired networks.”

Leading stadium owners and clubs across the UK, including Premier League clubs, have teamed up with WIG to create their own dedicated infrastructure solution.

“Stadium owners and clubs have started to look at investing in their own network infrastructure and partnering with Wireless Infrastructure Group to design, deploy, operate and maintain their stadium networks and provide the interface to the mobile network operators to enable service.”

Sodiwala outlined that because of the rapidly changing behavioural habits of fans, it is an appropriate time for clubs to invest in technology to improve their digital strategic footprint.

“The pandemic has resulted in a seismic shift in consumer behaviour with an increased reliance on mobile devices and adoption of digital technologies,” he said.

“Think of how much our daily interaction has gone digital – from attending meetings to ordering groceries – and stadiums are not exempt. Fans will understandably be relived to return to live events, but their expectations on stadium experience will be markedly different.

“Some of our stadium partners (clubs) have seen the restrictions imposed on us by the pandemic as an opportunity to address this.

“Firstly, to use digital as a more effective way of engaging and connecting with fans through a more immersive and content rich experience. Secondly, clubs are looking at capturing operational efficiencies which have the potential to improve the bottom line – mobile ticketing, in- seat ordering, and mobile payments are the sort of things that come to mind here.

“Underpinning all of this of course is the realisation that high quality mobile service is key to a successful digital strategy.

“A desire to drive fan engagement, improve stadium experience and reduce operational costs certainly feels like a strong response from clubs in a post-pandemic environment. Investing in the right infrastructure approach with the right partner is the first step on that journey.”

More information on the Wireless Infrastructure Group can be found here: https://www.wirelessinfrastructure.co.uk/

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Beyond the Pitch: Miyuki Kobayashi on the Real Challenges Facing Japan’s Women’s Game

Last week, Soccerscene spoke to pioneer of women’s football in Japan, Miyuki Kobayashi, about the game’s development in Japan and the intersection between sporting and social change in the country.

 

Talent, quality and recent silverware

After Japan’s recent AFC Women’s Asian Cup victory in the final against Australia, the women’s national team solidified its standing as the No.1 team in Asia.

Throughout the last 15 years, Japan’s women’s national team has grown into a formidable opponent, boasting a World Cup trophy, an Olympic silver medal, as well as three AFC Women’s Asian Cups.

The talent is undeniable. The quality is unwavering. And the team shows no signs of slowing down.

But these victories and trophies on the world stage wouldn’t be possible without the leaders behind the scenes – none more so than Miyuki Kobayashi, former WE League Board Member and current JEF United Ladies Scout and Academy Chief.

 

Laying the foundations

Kobayashi has led the charge for women’s football in Japan, promoting not only a sport which values success, but one which empowers female footballers across the nation.

“At university, not many girls were playing and we didn’t have an official team. I went to the US and the environment was so different,” Kobayashi explained.

“That opened my eyes – women can play. That’s how I started the women’s soccer league when I came back: to make an environment for girls to play.”

Thus, accessibility and opportunity became driving factors behind Kobayashi’s work, not only for those on the pitch, but for those in the dugout.

“I got involved at the JFA (Japanese Football Association) to promote women’s football. We wanted to create the opportunity for women to be coaches.”

“They are coached by men all the time, so even when the top players leave the football world, they never think to be involved.”

Furthermore, as a former coach of JEF United Ladies Youth and General Manager, Kobayashi was intent on employing as many female coaches as possible. It was not merely a personel change, but a challenge to widespread social attitudes.

“When I started to employ female coaches, the girls’ parents asked why the coach wasn’t a man. But gradually, we started to make it equal – they didn’t talk about the gender, but about the quality of the coach.”

 

The mission to empower

In 2011, the same year Japan’s women won the World Cup, the domestic league was yet to become professional. Known as the Nadeshiko League, players would work during the day and train in the evenings.

The transition from an amateur to the current professional league required time, resilience and a change in perspective.

“The sports world in Japan is more traditional – it is dominated by men,” said Kobayashi.

“If you want to make the environment even, or (want) more women to come into the (football) world, you can change the mind of the players.”

Since 2021, the WE League has embodied a sense of growth and positive change for the women’s game. In name and nature, it looks to empower players, coaches and all involved in the industry.

“I was in charge of mission achievement for women’s empowerment. We wanted to educate the players, to inspire girls and women who watch the game.”

However, the drive to empower women in football was not without backlash and challenges.

“Some people don’t like that word: ’empowerment’. It’s too strong for them. Some women really appreciate it, but it’s not easy to change the mind of society through football,” Kobayashi admitted.

 

Growing and attracting talent

Although WE League clubs are accelerating youth development and expanding pathways across U15, U18 and first team football, Kobayashi acknowledged that the overall product must improve to bring foreign players to Japan and entice homegrown talent to stay.

“Most of the national team players go to Europe or North America. I don’t say it’s a problem, but from a young age, girls who can play in the WE League want to go abroad,” Kobayashi outlined.

Indeed, when looking at the starting XI in last month’s AFC Women’s Asian Cup final, only one player – Hana Takahashi – plays in the WE League.

But the key to attracting domestic and international players to the WE League, is aligning financial investment and industry attitudes.

“The reason why women’s football has developed in European countries is the social thinking – you have to be equal and have the same opportunities as men in football. The Japanese way of thinking, especially in the football world, is not that at all,” Kobayashi continued.

“When I speak to people at Spanish clubs, women’s football is not a charity, but an investment.”

“We have assets. We have good, young players, but we’re exporting them, so we need to import too.”

Indeed, Spain is a perfect example of what can happen when investment becomes intentional, not optional. Back-to-back UEFA Women’s Nations League titles, 90% television viewership increase since 2016, and record-breaking crowd numbers reflect what can happen when the industry aligns in vision and commitment.

Japan has the players to compete against any nation in the world. Purposeful investment, combined with its overall quality of players and style, could transform the WE League into a true, global powerhouse.

 

The vision for the future

Moving forward, Kobayashi hopes that girls progressing through JEF United’s academies develop confidence and resilience, whether as players or people.

“We want to make the girls – even if they aren’t in JEF United – continue playing football and continue to be leaders,” Kobayashi said.

“Some of them have a dream to be a coach or a leader off the field too, so that’s one of the attributes we want to develop.”

This resilience, reflected by the club’s ‘never give up’ philosophy, is testament to the vision of empowerment championed by Kobayashi across the women’s game.

Even in the face of social obstacles and a lack of financial investment, perseverance and hard work is at the bedrock of women’s football in Japan. It is not just that these values exist, but that they are consistently manifested on and off the pitch, which can show future generations that football is a sport for all – men and women alike.

 

Final thoughts

There is no limit to what the WE League and the national team can achieve if given the resources it deserves. All the ingredients are there: individual quality, a distinct playing style, football philosophy and ambitions to grow.

By following the example of industry leaders like Kobayashi, women’s football in Japan can hopefully continue to make waves of impact – in the sporting landscape and society as a whole.

LaLiga and RFEF launch RefCam in latest innovation drive

The technology made its debut in Saturday’s clash between Atlético de Madrid and Real Sociedad in the Copa del Rey final, marking the start a new era for fan experiences.

Giving the game a new perspective

With RefCam, LALIGA and the Royal Spanish Football Federation (RFEF) will provide an entirely new way to see, and experience, live football.

Javier Alberola, the referee in charge of Saturday’s final, wore a headset-mounted camera and microphone, allowing spectators a unique look into the action of elite-level football.

Furthermore, the integrated audio provides fans with better transparency over in-game decisions, a move which strengthens the connection and understanding between fans and match officials while the game unfolds.

This is not just a step forward for officiating in Spain, but the beginning of a future where innovation and technology combine to provide fans with a new way to enjoy the game.

 

The plan moving forward

With the technology taking centre stage for the first time this weekend, RefCam will continue to feature in the coming matchweeks in Spain’s top-flight division.

The current vision is for RefCam to feature in one match per matchday, including the ultimate showdown between European giants FC Barcelona and Real Madrid on Matchday 35. The best technology, for the best match-up in Spanish football.

As LALIGA begins the rollout of RefCam in the coming weeks, the potential is endless for new content and insights during live matches.

“The introduction of RefCam forms part of LALIGA’s broader strategy to keep transforming the way football is experienced, with a focus on making coverage more immersive, engaging and distinctive,” explained LALIGA via official press release.

“As well as enriching the live broadcast, RefCam opens up new opportunities across digital platforms by enabling the creation of innovative content and highlights from a truly unique viewpoint: that of the referee.”

 

Connection to the game

Indeed, the viewpoint of a referee is one which we often overlook as spectators.

As our attention is on the players, managers or on post-match highlights, we forget about the one person who sees the game closer than anyone else in the stadium.

That is what makes RefCam special. It gives us a point of view that we have never seen before.

And a new level of proximity and connection to the game we love.

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