Chelsea FC Partners with Ticketmaster on Digital Ticketing Strategy

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Image Credit: Chelsea FC website

Chelsea FC has secured a multi-year partnership with Ticketmaster, appointing the global ticketing company as its Official Ticketing Partner.

This agreement marks a significant operational shift, with Chelsea set to introduce a digital-first ticketing system for the 2025/26 season, designed to simplify access, enhance security, and combat ticket resale fraud.

This collaboration marks a significant upgrade to Chelsea’s matchday operations, aligning the club with world-class ticketing infrastructure already used by leading sports venues globally.

Starting with the 2025/26 season, digital tickets will replace physical tickets for all fixtures at Stamford Bridge, providing fans with a more efficient and secure access system. This move also aims to tackle ticket touting, a persistent issue in top-tier football, by leveraging Ticketmaster’s secure and traceable digital delivery platform.

Teaming up will grant Chelsea access to Ticketmaster’s suite of tools, including:

  • Seamless mobile ticket delivery
  • Anti-touting features
  • Scalable event ticketing for high-demand matches
  • Real-time ticket validation and fan data insights

Chelsea FC’s Chief Revenue Officer, Casper Stylsvig, reflected on the importance of the club’s new partnership with Ticketmaster.

“Partnering with a leading force in the industry brings significant value to our operations, ensuring we offer our fans a smoother, safer experience with best-in-class products, while continuing to address the issue of ticket touts,” he said via press release.

As one of the most recognised football brands globally, Chelsea’s shift to Ticketmaster’s platform underscores the club’s commitment to modernising fan engagement and match day experiences.

Managing Director at Ticketmaster Sport, Chris Gratton, shared his enthusiasm about the new partnership with Chelsea FC.

“Chelsea FC is one of the biggest clubs in football, and we’re excited to be part of their journey. Our goal is to make ticketing as simple as possible for fans,” he said via press release.

This move reflects a wider trend in the industry towards contactless, mobile-first stadium entry, which has become increasingly common in Premier League and UEFA competitions, especially after the accelerated adoption of digital solutions during the COVID era.

The alliance between Chelsea FC and Ticketmaster signals a new era for the club, introducing leading technology and expertise to elevate the match day experience for fans.

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Optus joins Football Queensland as Telco Partner in the North

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Image Credit: FQ Far North & Gulf Facebook

Football Queensland (FQ) has confirmed its collaboration with Optus, naming the leading telecommunication provider as its Official Telecommunications Partner across the Northern, Far North and Gulf regions.

The collaboration will see Optus play an active role in supporting grassroots football throughout the year-long partnership, with a visible presence at FQ precincts in both Cairns and Townsville. This will include branded signage and community-focused activations at key events, further enhancing the matchday experience for players, families, and fans.

FQ General Manager – Northern Conference, Craig Ramage, said the partnership will be a valuable boost for local communities and reflects FQ’s commitment to growing the game in regional areas.

“Football Queensland is excited to expand its long-standing relationship with Optus as we enter into a thriving partnership in the Northern and Far North & Gulf regions,” he said via press release.

“It is excellent to have a brand as prominent as Optus recognise the importance of grassroots football in regional areas.

“Optus’ year-long support will provide a crucial boost that directly benefits clubs and participants across the region, strengthening communities and actively contributing to FQ’s vision for the future of football.”

Optus General Manager North Queensland, Dave Morrissey, emphasised the importance of the North Queensland football community and Optus’ commitment to supporting the next generation as they develop into future stars of the game.

“It is our absolute pleasure to partner with Football Queensland’s Northern and Far North regions. It is great to get to watch the next generation of young players grow their skills and love for the game, and we appreciate all the support we get in return from the local community,” he said via press release.

Football communities attending events and matches at Paradise Park and Macca’s Park can expect to see Optus actively involved throughout the season, with a strong presence around the grounds that reflects the brand’s commitment to regional engagement and sporting development.

Football Australia CEO James Johnson to step down

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Image credit: Football Australia

Chief Executive Officer of Football Australia, James Johnson has advised the Board of his decision to resign.

Mr Johnson’s decision marks the end of his 5½-year term as CEO of the sport’s governing body, during which he, together with the Board, the Football Australia team, and the wider football community, led one of the most successful eras in Australian football history.

During his tenure, Mr Johnson steered Australian football through the challenges of the COVID-19 pandemic, helping the sport reach record participation levels. Under his leadership, Football Australia launched a 15-year strategic vision, achieved unprecedented revenue growth, implemented significant reforms such as Club Licensing Regulations and updates to the Player Transfer System, and revitalised the Australia Cup by linking it to Asia via the AFC Club Competitions.

Mr Johnson oversaw Football Australia’s successful bid for and hosting of the FIFA Women’s World Cup 2023™, a globally acclaimed event that marked a cultural turning point for sport in Australia. During his time as CEO, Football Australia also secured hosting rights for the AFC Women’s Asian Cup Australia 2026™ and elevated both the men’s and women’s national teams into prominent global sporting brands, each achieving their best-ever results at the FIFA World Cup 2022™ and FIFA Women’s World Cup 2023™.

In a reflection on his time at the helm, James Johnson expressed gratitude for the opportunity to lead Football Australia over the past 5½ years, highlighting the dedication and talent of the colleagues he worked with throughout his tenure.

“It has been a privilege to lead Football Australia for the past 5½ years, having had the pleasure to work alongside the most talented, committed and dedicated staff, executives and board members,” he said via press release.

“As someone who is immensely passionate about Australian football, this decision has not come easy, but I believe the time is right to step down.

“I want to extend my thank you to the Football Australia Board and everyone within the Australian football community for their support during my tenure. Football is a local and global sport so no matter where I am, I will always be here to support Football Australia and Australian football.”

The Football Australia Board has appointed current director and former Matilda, Heather Garriock, as Interim Chief Executive Officer, effective immediately.

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