Arsenal Football Club has unveiled a transformative multi-year alliance with NTT DATA, a global frontrunner in digital business and IT services.
NTT DATA acts as the technology partner for prominent global sporting events, such as The Open Championship and the NTT INDYCAR SERIES. By utilizing real-time data analysis, AI, digital twin technology, and Private 5G, it enhances fan engagement by bringing them closer to their heroes and key moments whether from home, online, or in future stadiums.
This collaboration will seek to revolutionise the way the club’s estimated 600 million global supporters connect with their team.
As digital engagement transforms the sports industry, football clubs are swiftly adopting technology to improve fan experiences and fuel growth.
The partnership arrives at a pivotal moment for the sports industry, which is swiftly adapting to shifting fan expectations and technological progress. As the global sports market is expected to exceed $996 billion by 2028, clubs are increasingly adopting digital solutions to improve fan engagement, increase revenue, and secure a competitive advantage both on and off the field.
The partnership will enable NTT DATA to offer data analytics tools, machine learning, and real-time integrations, allowing Arsenal FC to develop a richer and more personalised supporter experience with tailored content for their global communities.
Supporters will also benefit from enhanced features across the Arsenal ecosystem, including exclusive insights, promotions, and offers from the club and its partners.
Arsenal FC Chief Commercial Officer, Juliet Slot, expressed her excitement about the deal and strengthening their connection to the supporters.
“We’re excited to welcome NTT DATA as our first Official Digital Transformation Partner. Our ambition is to strengthen our connection with our supporters around the world so that we can serve them better,” she said via press release.
“Enhancing our digital capabilities is an essential part of this journey where through service and connection to supporters we are able to drive forward our performance and our growth.”
CEO of NTT DATA in the UK and Ireland, Niccolo Spatoro, added further comments regarding the deal.
“Arsenal is one of the most recognised football clubs in the world. Its commitment to delivering exceptional experiences to supporters is pioneering and its goal of placing people at the heart of innovation aligns with NTT DATA’s core values and approach to business,” she said via press release.
“We look forward to partnering with Arsenal, using our expertise to deliver the digital transformation that helps Arsenal create truly remarkable experiences for its supporters worldwide.”
A-League and NPL clubs have been no strangers to deals similar to this one, and considering the day and age, it wouldn’t be surprising if we were to see more collaborations with technology companies to further advance Australian football in that industry.