WWC 2023 Chief Operating Officer Jane Fernandez: “The Women’s World Cup is arriving at a significant turning point in Australian football”

Fernandez

With just over a year until the FIFA Women’s World Cup 2023 kicks off at New Zealand’s Eden Park on July 20, Soccerscene chatted with a major driving force behind the tournament’s arrival on Australian shores, Jane Fernandez.

Fernandez, the Chief Operating Officer (Australia) of the Women’s World Cup 2023 team, spoke about the organisation of the tournament in the lead-in, the projected impact of the WWC 2023 on women’s football, and why Australia’s multicultural makeup is essential to bringing the tournament to life.

What has the organisation of the tournament been like in the lead-in to it? What is the day-to-day process like for you?

Jane Fernandez: It’s been really exciting and also hugely challenging setting up a local FIFA subsidiary in a COVID environment. We basically built a group on Teams, so it’s now fantastic that we’re at this phase where we’re all coming back into the office and can all work and talk together face-to-face.

It’s a huge honour to be a part of a start-up – which is what we are – across Australia and New Zealand. We’ve now hit a staffing number of close to 140 across the two countries, so there’s constant recruitment and building the team and foundations to make sure that we’re set up for success. It’s been hugely rewarding, and I think we’ve built a team of amazing professionals who are not only experienced in what they do, but hugely passionate about the FIFA Women’s World Cup and what it can do. That’s the culture that we’ve created here and it’s a real honour to be part of it.

What has it been like for the FWWC2023 team to interact with governing bodies and other sporting codes to collaborate on the bidding and organising process?

Jane Fernandez: Well, all of those discussions really started during the bidding phase – I started working on this project back in 2017 and it feels like a lifetime ago. At that point in time, it was a lot of discussions with key stakeholders, and all of our governments (state and federal). We could not be hosting this tournament without the support of governments and it was the federal government that supported our wish to bid when I was working for Football Australia back then.

During the bidding process we also got the other codes to work together because we have fantastic infrastructure in Australia and we want to make sure there’s room for everyone, which is what we’ve been able to achieve. So, that commitment and collaborating on scheduling was a really important part of the bidding process and pleasingly we were able to achieve that.

The WWC 2023 arrives at a crux moment in the fight for gender equality in football. How important is it in promoting women’s football?

Jane Fernandez: I think sport and football has the potential to be a catalyst for change, and I think we’re all very aware of that with the responsibility that we all hold in that space. FIFA developed a women’s football strategy a number of years ago and the development of the women’s game is front of mind for everyone in Zurich and also here and in New Zealand as well. FIFA has contributed and committed one billion dollars to the development of the women’s game for the cycle leading up to next year’s World Cup here.

We’re looking forward to building the foundations and making sure that we’re growing female leaders throughout all levels of our game, making sure that we’re increasing participation with that fantastic target of 60 million women and girls playing football by 2026. And of course, for the first-time ever, developing a standalone commercial platform which is incredibly important to ensure we develop the commercial sustainability of the women’s game. This is the first time that this has ever happened, and we announced Xero as a partner for that platform not long ago. So, we’re really excited and this is a real momentum shift in where we want to take the FIFA Women’s World Cup.

Matildas

What are the strategies that the FWWC2023 team has in place to leave a sporting legacy behind after the tournament?

Jane Fernandez: During the bid, legacy was always the first thought – never the afterthought. And we’ve continued that as we’ve gone forward. Globally, as I mentioned, FIFA have the women’s football strategy with those clear targets that have been articulated and are starting to be delivered upon which is fantastic. The development and education of females right goes through all levels of the game – from refereeing, coaching, administration, leadership and of course players as well. Globally, FIFA are really driving that.

And then we think about the Asian Football Confederation and Oceania as well. For the first time, this will be the first tournament that is delivered over two confederations, which is hugely exciting because the potential for growth and the opportunity is just huge. So, both AFC and OFC are working together on their legacy plans and what they want to achieve from hosting the Women’s World Cup in their region for the first time. So, this cross-communication and collaboration is just fantastic.

And then we think domestically where Football Australia and New Zealand Football are developing amazing domestic legacy plans. In Australia – led by Football Australia with James Johnson as the CEO – we have Sarah Walsh, Mark Falvo, Peter Filopoulos and their respective teams as well who are really driving the Legacy ’23 plan nationally and working closely with all Member Federations. A number of these elements were front of mind during the bid, so of course participation is absolutely of paramount importance to achieve the target of 50-50 by 2027. But you can’t have that without infrastructure investment, and it was pleasing to see the success that Football Australia’s #Equaliser campaign had recently, ahead of the Federal elections to address the lack of female friendly facilities as we strive towards our 50-50 target.

What’s also important is investment into training sites, which is something that we are working with Football Australia on. We’ve already announced our first tranche of training sites with more to be announced. This is the first Women’s World Cup where there’ll be a base camp model, which from a legacy perspective is hugely important because it means greater investment into facilities right across the country.

There’s obviously the leadership pillar as part of Football Australia’s Legacy ’23 plan and making sure that we are developing female leaders, and we are doing that through the local FIFA subsidiary as well. There’s also the high-performance pillar which Football Australia is committed to with developing female players. And last but not least, there’s the international relations and tourism pillar. There’s no better way to remind the world that Australia is open for business than hosting the biggest-ever FIFA Women’s World Cup on our shores.

Legacy is always front of mind, definitely never the afterthought, and we’re all working hand-in-hand which is exactly one of the core values of the FIFA Women’s World Cup – which is about collaboration and is about team, and inclusion. It’s really important that we’re all working together to deliver these unbelievable outcomes.

It feels like the 2023 Women’s World Cup is arriving at a significant turning point in Australian football with the sport recently undergoing some rebranding and turnover of control.

Get Onside

What do you envision the impact of this newly introduced base camp model bringing for the 2023 Women’s World Cup?

Jane Fernandez: I’ve been to a number of men’s World Cups and I went to the Women’s World Cup in France, but I remember the first World Cup that I went to was in Germany when the Socceroos finally qualified. The Socceroos set a base camp in a little town called Erlangen, and it was this unbelievable little town, but seeing the power of a World Cup and what it can do with these smaller communities is something that really excites me.

Because while we’re going through the process at the moment of identifying the base camps, I can already see how some of these areas and suburbs (that might not be hosting games but will host teams) will come alive and really inspire young girls and boys to put on their boots, to play football and be a part of this amazing community. The opportunity is just huge.

With Australia being the multicultural country that it is, are you excited to see the nation come together for one massive tournament?

Jane Fernandez: Our multicultural nation is a really important factor for us, and we did this really well during the Asian Cup in 2015. It’s something we will also do extremely well during the FIFA Women’s World Cup, and that’s engaging with all of these different communities right around the country who will basically create a home away from home for every team that’s coming here. So again, it’s another really exciting opportunity that we are working on at the moment.

Asian Cup 2015

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Football Australia Expands Mental Skills Program for Match Officials Amid Sustained Focus on Referee Retention

Football Australia has confirmed a second national webinar for match officials, led by sports psychologist Dr Liam Slack, extending a referee development series introduced after strong engagement with an initial session on managing match-day pressure.

The upcoming session, themed “parking with purpose,” will focus on decision-making strategies designed to help referees process on-field calls and reset attention quickly across a match that can present hundreds of individual decisions. Dr Slack, who also consults with The Football Association and the AFC Referee Academy and previously spent over a decade as a performance psychologist with the Professional Game Match Officials Limited in England, brings substantial elite-level experience to a program open to officials at every level, from grassroots to professional.

The theme builds on work Dr Slack has already delivered within Australian officiating. He recently led a session with Football Australia’s National Referee Academy on the same concept, framing the ability to consciously park a decision and refocus on the next phase of play as a trainable skill rather than an innate trait, one that separates officials who reset quickly under pressure from those who don’t. He has also addressed more than 100 Football Australia elite match officials and staff on developing a stronger match-day mentality, an indication of how embedded this psychological framework has become across the officiating pathway rather than remaining a one-off intervention.

The expansion of the webinar series reflects a broader shift in how football administrators are approaching referee attrition. Rather than treating retention purely as a recruitment or pay problem, the program signals an institutional acknowledgment that the psychological demands of officiating, particularly the compounding pressure of split-second decisions under public scrutiny, are a material factor in whether officials remain in the game.

It rests alongside other measures adopted across Australian football in recent years, including visible identification programs for junior referees and structural reviews of referee departments at state federation level, all aimed at the same underlying issue: a shrinking pool of match officials relative to demand.

Football Australia has not detailed metrics for assessing the program’s impact on referee numbers, though the recurring engagement of an internationally credentialed specialist across multiple tiers of the officiating pathway suggests sustained institutional investment in the approach.

How Australian Support for the World Cup Has Changed Since 2022

Sodden, rowdy and 7,000-strong, the crowd that gathered at Federation Square before dawn on Saturday for Australia’s clash with the United States offered a vivid illustration of how much, and how little, has changed in Australian football support since Qatar 2022.

The scenes themselves were familiar: fans queuing from 2am, flares lit during the anthem, a barrier breach as the precinct hit capacity within minutes of opening. But the fact the screening happened at all says something about the shifting institutional weight football now carries in Australia.

Just this May, the Melbourne’s Arts Precinct had decided not to screen Socceroos matches at Fed Square this tournament, citing crowd damage and arrests during a 2022 World Cup screening. Football Australia publicly pushed back, and the Victorian Government ultimately overturned the decision, with security and police presence increased to manage the risk. That a state government intervened to guarantee a public screening reflects how central these gatherings have become to football’s standing in Australia, not just as a peripheral fan event but a piece of cultural infrastructure worth a premier’s political capital.

A Tournament Inherited, Not Just Attended

The scale of public interest now sits on a different foundation than it did in 2022. Football Australia’s most recent National Participation Report recorded an 11% increase in total participation to 1,911,539 people, with women and girls’ participation rising 16% to 221,436. Industry analysis attributes much of that growth to the “Matildas effect” following the home Women’s World Cup in 2023, projecting 407,000 new junior participants by 2027 on the back of that tournament and Football Australia’s broader infrastructure strategy. Whatever happens to the Socceroos in the United States, the crowd at Fed Square this year is drawn from a participation base substantially larger than the one watching from lounge rooms and pubs in Qatar.

That shift shows up in how fans say they’ll engage with this tournament regardless of results. New industry research found 79% of intended Australian viewers plan to keep watching the World Cup even if the Socceroos are eliminated, an 11-point increase on 2022, suggesting interest is becoming less tied to the national team’s results than it once was. The same research found television remains dominant, with 88% of viewers planning to watch on TV, rising above 90 per cent for evening and weekend matches, even as audiences increasingly split their attention across streaming and second screens.

Crowd Behaviour as the Unresolved Question

What hasn’t shifted is the tension over crowd conduct at public screenings, and what it costs football’s civic standing when things go wrong. The Melbourne Arts Precinct’s chief executive was explicit in 2026 that damage and behaviour during 2022 screenings were the basis for initially declining to host watch parties this time, despite trouble-free crowds during the 2023 Women’s World Cup.

Saturday’s flares and barrier breach will likely feed that same debate going into the knockout stages, even as the broader numbers tell a story of a sport with a far deeper public footing than it had four years ago. The Fed Square images from 2022 prompted other Australian cities to scramble together live sites once the Socceroos reached the knockout rounds, reflecting a pattern likely to repeat if Australia progresses from Group D, with Friday’s match against Paraguay now carrying outsized weight for a campaign that began with what fans, by their own description, considered horrible refereeing and a result short of expectations.

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