Tottenham Hotspur Announces New Collaboration with 24/7 Software

Tottenham Hotspur has announced a new partnership with 24/7 Software, a global leader in operations management technology.

The collaboration sees Spurs implement the EliteOps platform, the only system in the industry designed to seamlessly integrate safety, facilities management, guest experience, and event operations into one unified solution.

By adopting EliteOps, Tottenham continues to push the boundaries of how elite clubs run their venues. The platform consolidates communication across all operational departments, allowing for real-time decision-making during events. 

From handling incidents to coordinating staff and optimising guest experience, the system ensures every matchday and live event at the Tottenham Hotspur Stadium is delivered with precision and efficiency.

Justin King, Executive Vice President of Sales and Marketing at 24/7 Software spoke about the importance of their technology for stakeholders. 

“Our interoperable platform is uniquely equipped to unify diverse operational teams, enabling venues to streamline their processes and enhance overall event execution,” King said in a press release

 “By bringing together safety, security, facilities and guest services, we empower organisations like Tottenham Hotspur to deliver an unparalleled experience for fans and stakeholders alike.”

Ben Selkirk, the Head of Facilities at Tottenham Hotspur expressed a similar sentiment about its importance to fans.  “This integration allows us to focus on delivering extraordinary experiences for our fans while also enhancing our internal efficiency.” Selkirk said in a press release. 

The partnership isn’t confined to match-days alone. At the club’s world-class training centre, 24/7 Software’s Advanced Analytics tools are being used to track performance metrics, manage work orders, and prioritise tasks based on live data. 

This data-driven approach enables the Spurs to maintain the highest standards across every part of their operations, both on and off the pitch.

For Tottenham, the collaboration marks more than just a technology upgrade, it represents a continued commitment to excellence in every aspect of the club’s infrastructure. 

The integration of analytics and real-time operations management ensures that Tottenham remains at the forefront of innovation in stadium and facility management.

Through its work with 24/7 Software, Tottenham Hotspur is setting a new benchmark for operational performance in global sport. By blending smart technology with a culture of excellence, the club is redefining what it means to deliver world-class experiences, whether for players, staff, or supporters. 

It’s another example of how Spurs’ forward-thinking approach continues to influence not just the Premier League, but the wider sports and entertainment industry.

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Compliance and competition: Everton ordered to pay compensation following major verdict

In a landmark decision by the Premier League Independent Disciplinary Commission, Everton must now pay Burnley upwards of AUD 66 million (£35 million) after breaching financial rules in the 2021-22 season.

Behind the verdict

Playing in the Premier League is, in itself, one of the most lucrative positions for a club to be in. This year’s Championship Play-off final – a contest deemed ‘the richest match in football’ – guaranteed winners Hull City a revenue uplift of AUD 389 million (£205 million) according to Deloitte’s Sports Business Group.

It is no wonder, therefore, why teams are so desperate to stay at the top of the pyramid, especially given that relegation can lead to heavy financial hits in revenue, wage reduction and transfer spending power.

Competition is certain – and the football is all the better for it. But when this competitive edge overtakes compliance, what happens off the field is just as impactful.

In 2023, the Premier League charged Everton with breaching financial rules during the 2021-22 season – the same season which saw the Toffees finish just four points above relegated Burnley. Everton received an initial 10-point deduction, which ultimately decreased to six points on appeal.

That season, Everton stayed up. But for Burnley, had the points deduction come at an earlier date, their survival in the top-flight may have been secured.

 

What did the ruling find?

In its verdict, the Premier League’s Independent Disciplinary Commission deemed that Everton gained a competitive advantage over Burnley as a result of financial breaches.

Burnley will now receive AUD 66 million (£35 million) in compensation from Everton, although the Merseyside club will appeal the  commission’s decision.

“This ruling sets a dangerous and unworkable precedent for English football, given it is constructed on a principle that a club can be in breach of financial rules at any point in a financial year,” Everton said via an official club statement.

Burnley, on the other hand, reaffirmed its position that the case was a question of fair play and ensuring a level playing field.

“Our action has always been about making football fair,” the club said via an official statement.

“Clubs that comply with the rules deserve to compete on a level playing field. Fans deserve it. The sport demands it.”

 

The impact of the case

This is a landmark decision which may have profound effects on the future of financial compliance in English football.

In the past, financial breaches remained within the realm of just that – finances. But with the ruling between Everton and Burnley, it now opens up further questions on what compliance is actually worth in the game.

And whether future investigations may lead to similar – or even higher – compensation packages to affected clubs.

Arsenal x Meta: The Tech-Driven Fan Revolution You Didn’t See Coming

The current Premier League leaders announced last week the start of a new partnership with Meta, which will see WhatsApp and Facebook unite fans across the world.

A global partnership

The partnership between Arsenal and Meta will aim to bring fans together from across the world in digital spaces.

While WhatsApp and Facebook are already popular platforms for football fans to talk, review and connect over the course of a season, the new initiative will build on this existing engagement.

Head of Marketing for Meta Consumer Apps, Vivian Odior, outlined why a partnership with Meta contributes to the overall fan experience.

“We know that being an Arsenal supporter doesn’t start at kick-off and end at the final whistle,” Odior said via Arsenal’s Official Website.

“WhatsApp and Facebook are where that year-round passion lives – the transfer speculation, the tactical debates, the shared memories and hopes for next season.”

Indeed, as Arsenal looks to clinch a first league title since 2004, there will be plenty of discourse and conversation between fans in the coming weeks.

 

What can fans expect?

The digital space presents endless opportunities for football supporters to connect across continents.

Arsenal fans will be able to access an extensive range of new digital experiences, as well as activations at the Emirates Stadium throughout April.

But beyond the unique offers and experiences the partnership provides, there is a fundamental sense of community and family driving the project. Chief Commercial Officer at Arsenal, Juliet Slot, explained the importance of having digital spaces to allow fans to feel a part of the Arsenal family.

“Our partnership with Meta builds on how our supporters already come together, wherever they are in the world, and will create more ways to feel closer and more connected to our club,” Slot said via Arsenal’s Official Website.

“As we continue to compete to win major trophies, partnerships like this play an important role in supporting that ambition and strengthening our connection with supporters.”

 

The modern game

Furthermore, the expansion of digital spaces for Arsenal fans highlights a new era for the game as a whole.

As social media grows, the game must keep pace. And with so many fans across the world engaging with digital spaces, establishing a partnership with Meta is a step into the future where football and social media intersect more than ever.

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